Argh. Just venting here.....

Work from home on web and hardware stuff, static IP, VOIP, a number of reverse SSH connections coming in and a little web traffic etc. Dialtone and calls are fine on the line.

Thursday 27th.

9am - offline, called - auth issue happening, please try calling us later.

3pm - still not up, spoke to CI team (complex internet), tried my other two dsl modems, agreed a problem at the exchange was most likely, as they could "see" my modem. - set a 9pm time for a fix. The technician will call you.

10pm - called again - time pushed to 9am friday.
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10am friday - called again - pushed to 3pm friday. The technician will call you.

4pm friday - called again pushed to 7pm friday. The technician will call you.

10pm friday - pushed to 9am saturday. The technician will call you.
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10am saturday - pushed to 7pm saturday. The technician will call you.

8pm saturday pushed to before 12pm sunday as we're very busy, but your "job has been stated", the technician has been to the exchange, but had to go home as it was the end of his shift. please call us early sunday so we can make sure we follow up. The technician will call you.
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Sunday
9am - Sorry we can't give you a time. The technician will call you.

4pm Sunday - Maybe Tuesday as Monday is a holiday. But we can't guarantee Tuesday. And we can't give you a time. 

4:15 Sunday - Me- Thats not good enough WHY WHY WHY???? - um... please hold......... Well sir - the exchange is flooded. 


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Really? Exchange flooded? OK, um, I don't think so.

No calls from technician.
No "we can't set priorities for the technicians".

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Arrrrrgh you're killing me (and my business) !

Chorus, Vision Stream, Telecom = FAIL. 

Mac
Whangarei