Easiest way to get Interleaving turned off?

Forums › Spark New Zealand (including Skinny and BigPipe) › Easiest way to get Interleaving turned off?

Decal

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#76551 3-Feb-2011 18:55

So yea, whats easiest way to get interleaving turned off?

DjShadow

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#434990 3-Feb-2011 18:56

Ring Telecom and ask

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

johnr

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#434992 3-Feb-2011 19:05

Simple call your ISP and ask them to turn it off

corksta

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#435002 3-Feb-2011 19:24

Call and ask. I was on a Total Home package with the Pro plan (40GB) which came with interleaving off, but when I switched to a Total Home Broadband package they turned it back on.

A quick call to Telecom and it was switched back off again overnight.

matisyahu

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#435916 6-Feb-2011 16:44

Decal: So yea, whats easiest way to get interleaving turned off?

Before getting it turned off I'd investigate why it is on in the first place - generally speaking it is turned off by default so if it is turned on it is because of some reason that a prior owner has had. I know for me I had interleaving turned on because my ADSL connection constantly dropped out and thus had to have it turned on to maintain a stable connection.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

corksta

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#435918 6-Feb-2011 16:58

kawaii:
Decal: So yea, whats easiest way to get interleaving turned off?

Before getting it turned off I'd investigate why it is on in the first place - generally speaking it is turned off by default so if it is turned on it is because of some reason that a prior owner has had. I know for me I had interleaving turned on because my ADSL connection constantly dropped out and thus had to have it turned on to maintain a stable connection.

With Telecom it is on by default, except with the Pro plan.

matisyahu

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#435922 6-Feb-2011 17:06

corksta:
kawaii:
Decal: So yea, whats easiest way to get interleaving turned off?

Before getting it turned off I'd investigate why it is on in the first place - generally speaking it is turned off by default so if it is turned on it is because of some reason that a prior owner has had. I know for me I had interleaving turned on because my ADSL connection constantly dropped out and thus had to have it turned on to maintain a stable connection.

With Telecom it is on by default, except with the Pro plan.

That is particularly strange - any reason why the 'Pro plan' is excluded?

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

Talkiet

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#435937 6-Feb-2011 17:42

kawaii:
corksta:
kawaii:
Decal: So yea, whats easiest way to get interleaving turned off?

Before getting it turned off I'd investigate why it is on in the first place - generally speaking it is turned off by default so if it is turned on it is because of some reason that a prior owner has had. I know for me I had interleaving turned on because my ADSL connection constantly dropped out and thus had to have it turned on to maintain a stable connection.

With Telecom it is on by default, except with the Pro plan.

That is particularly strange - any reason why the 'Pro plan' is excluded?

There is no technical or individual line reason why interleaving is on or off by default for any Telecom plans today. This many change in the future, but right now it's a product by product choice.

Simplest (only) method is to phoe your ISP and ask to have it changed (on to off / off to on).

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

timtim

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#435951 6-Feb-2011 18:27

Sorry just a question,How to check if it is off or on?Thanks

johnr

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#435952 6-Feb-2011 18:31

timtim: Sorry just a question,How to check if it is off or on?Thanks

Call your ISP and ask

Talkiet

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#435953 6-Feb-2011 18:34

johnr:
timtim: Sorry just a question,How to check if it is off or on?Thanks

Call your ISP and ask

To be fair, it's usually pretty easy to determine from your latency to the first hop (usually a BRAS) or looking at the stats for your connection in your ADSL router...

But yes, if you think you're going to be asking for a change, you might as well phone your ISP.

However, there is the inconvenient fact that turning off your interleaving won't help the vast majority of use cases... Most people get it turned off without understanding why they are doing so and can in fact harm their connection performance.

But whatever...

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

matisyahu

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#436326 7-Feb-2011 15:00

timtim: Sorry just a question,How to check if it is off or on?Thanks

Log onto your ADSL modem and in the status of many modems out there it will tell you the modulation type.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"