This is my last week as a Telecom employee, so I would encourage people not to PM/email me with account details or cache bypass requests from today as I may not get it action-ed in a timely fashion.
There are plenty of Telecom lurkers and movers on here though and they read this section almost as much as I do, more in some cases I bet.
And as always, please make sure you raise a case with the Broadband Helpdesk

I will still be a lurker here though and may chuck in the odd comment if I think it adds value.
Its been a pleasure helping people where I can and fielding some of the feedback you have all had, and in more than one case this community has provided invaluable information to get issues resolved so I have personally appreciated that help immensely.
Paul