New telecom Customer - Modem Thompson Gateway TG585 v8

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gordonisnz

93 posts

Master Geek

#77377 15-Feb-2011 18:25

Hello.

Brand new customer to Telecom, & broadband.

I've got a ThompsonGateway - TG585 v8 modem.

right now i'm connected by ethernet cable (with wires everywhere)

I'm trying to activate the modem WIRELESS option & I can't get it to work.

Home-screen (of modem) - says "

Wireless:

No devices detected

"

but if I go into the Home Network >> Wireless area.. - Everything is working / enabled etc..

QUESTION :- Is it possible to activate wireless BEFORE taking out the ethernet plug ? (so I know its going, before fiddling with wires).

QUESTION :- in the Home Network >> Wireless area - what does "CHANNEL" mean ??

gordonisnz

93 posts

Master Geek

#439939 15-Feb-2011 18:29

In another part of my modem setup :-

Home ? Home Network ? Interfaces ? Wireless >> Interface Enabled: Yes

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tardtasticx

3050 posts

Uber Geek

#439942 15-Feb-2011 18:37

gordonisnz: Hello.

Brand new customer to Telecom, & broadband.

I've got a ThompsonGateway - TG585 v8 modem.

right now i'm connected by ethernet cable (with wires everywhere)

I'm trying to activate the modem WIRELESS option & I can't get it to work.

Home-screen (of modem) - says "

Wireless:

No devices detected

"

but if I go into the Home Network >> Wireless area.. - Everything is working / enabled etc..

QUESTION :- Is it possible to activate wireless BEFORE taking out the ethernet plug ? (so I know its going, before fiddling with wires).

QUESTION :- in the Home Network >> Wireless area - what does "CHANNEL" mean ??

Did you follow all the bits of paper that came in the modems box? I know when we got our one it had a booklet on exactly how to activate wireless, which involves going to a Telecom website. Dig through all the manuals and stuff and give it a shot.

doozy

245 posts

Master Geek

Trusted

#440032 15-Feb-2011 22:12

the v8 modems come with wireless turned on by default, secured WPA2, the SSID (network name) and key are printed on a sticker on the bottom of the modem. If you're using a laptop you might want to check it for a switch that turns wireless on/off.

So to answer your question, yes it is possible to connect via wireless before unplugging, in fact, it is possible to connect via wireless without even connecting over ethernet at all ...

Tarawera Ultra 2015 done, bring on 2016

gordonisnz

93 posts

Master Geek

#440034 15-Feb-2011 22:21

Ive found that I need to buy 'Wireless adapters' & attach to each PC.. (the pc's aren't wireless compatible).

I'm going to buy a phone extension cord & then plug the 2 pc's together...

Decal

210 posts

Master Geek

ID Verified

#440046 15-Feb-2011 23:15

You will need a patch cable not a phone extension cable.
Some thing from here should do the trick http://ascent.co.nz/Category.aspx?majorcatID=7&minorCatID=127

gordonisnz

93 posts

Master Geek

#440051 15-Feb-2011 23:54

Long phone extension - To reach phone & modem. Use the modem wires to connect PC's together

(Phone jack long way from PC's) - Ive got 1 PC connected, but not both - & wires running over the floor....

tardtasticx

3050 posts

Uber Geek

#440079 16-Feb-2011 07:44

gordonisnz: Long phone extension - To reach phone & modem. Use the modem wires to connect PC's together

(Phone jack long way from PC's) - Ive got 1 PC connected, but not both - & wires running over the floor....

I you're going to do that make sure the phone extension cable is extremely high quality cable, because Telecom think its a big no no to use them because it causes a drop in signal quality to the modem and will drop performance/speed and maybe increase dropouts.

b0untypure1

1425 posts

Uber Geek

#440495 16-Feb-2011 22:20

Id just buy a wireless pci card , still get 2.7mbps actual speed on steam downloads.

b0untypure1

1425 posts

Uber Geek

#440496 16-Feb-2011 22:21

Oh! From 9 meters away too..

trig42

5604 posts

Uber Geek

ID Verified

#440616 17-Feb-2011 11:08

+1 to getting a wireless adaptor for your other PC.

If you are going to use extension cables, better to use longer ethernet cables and leave the modem as close to the phone jack as possible.

wellygary

7377 posts

Uber Geek

#440644 17-Feb-2011 12:13

+1 on Ethernet Cables over a long phone cable,

Your ADSL speed is a function of the quality of your phone lines, so the fewer connections, and extension cords you use the better your service will likely be,