Fair Go - Telecom

Forums › Spark New Zealand › Fair Go - Telecom

simon14

1852 posts

Uber Geek
+1 received by user: 25

Trusted

Topic # 8623 16-Jul-2006 15:26

Watch this video on Fair Go recently.

http://tvnz.co.nz/cda/tvnz/video_popup_windows_skin/776881?bandwidth=128k

SNicolle

520 posts

Ultimate Geek
+1 received by user: 1

Reply # 41769 16-Jul-2006 15:50

very interesting, premium numbers it willnever end, I'm suprised she only got offered 3k

simon14

1852 posts

Uber Geek
+1 received by user: 25

Trusted

Reply # 41776 16-Jul-2006 17:38

027 4000000

I'd love to have that number too lol

barf

643 posts

Ultimate Geek

Reply # 41780 16-Jul-2006 18:41

tip: if you can't stream it, you can download it with mmsrip

Sniffing the glue holding the Internet together

sbiddle

27149 posts

Uber Geek
+1 received by user: 6580

Moderator

Trusted

Biddle Corp

Lifetime subscriber

Reply # 41783 16-Jul-2006 19:12

Without getting onto who was right in this story one thing that wasn't actually mentioned was the fact that a user doesn't own their phone number, it's simply allocated to them by a network. Before Telecom introduced word numbers into NZ there were customers who picked their own 0800 numbers using the letters and then Telecom tried to shaft them because they could get big $$ for those numbers.

paradoxsm

3000 posts

Uber Geek

Trusted

Reply # 41788 16-Jul-2006 23:34

I have two similar, one much better and one very similar and i'd never part with them nor have I ever been offered, I think they have seen enough $$ business sent through them over the years and "other" reasons ;-)

Funny the only ones whom ever dicked me around with numbers were Vodafone, I had prepaid number 021 1666333 and they took it off me, one day my phone never went again and I phoned it a month later and got some "lady"

I seem to be having a similar problem right now with my prepay so I hell hope they aint done the same thing to my new number!

And I went to "switch" numbers to Vodafone matching my Telecom number, I was told they could not allocate it and it was "gold", within two weeks another personal "customer" had it hooked up and it was in use.

simon14

1852 posts

Uber Geek
+1 received by user: 25

Trusted

Reply # 41789 16-Jul-2006 23:47

barf: tip: if you can't stream it, you can download it with mmsrip

Ohh coool, cheers :)

Felix

344 posts

Ultimate Geek
+1 received by user: 1

Trusted

Reply # 41897 18-Jul-2006 14:54

they make a good point... but Fair Go is such an annoying program... I just want to shake half the complainants and tell them to wise up...

tonyhughes

Hawkes Bay
8477 posts

Uber Geek
+1 received by user: 5

Mod Emeritus

Trusted

Lifetime subscriber

Reply # 41900 18-Jul-2006 15:51

I bet Kevin Milne does sometimes too...

ajobbins

Awesome
4811 posts

Uber Geek
+1 received by user: 1062

Trusted

Subscriber

Reply # 41907 18-Jul-2006 16:22

I took a call from Kevin a couple weeks ago (at my place of employment). Seemed like a nice enough guy

Twitter: ajobbins

tonyhughes

Hawkes Bay
8477 posts

Uber Geek
+1 received by user: 5

Mod Emeritus

Trusted

Lifetime subscriber

Reply # 41909 18-Jul-2006 16:29

I have spoken with Kevin on two occaisions that I recall, and yes, he is an exceedingly nice chap to deal with.

ajobbins

Awesome
4811 posts

Uber Geek
+1 received by user: 1062

Trusted

Subscriber

Reply # 41911 18-Jul-2006 16:32

I hadn't actually watched the video when I posted that, after watching it I realisted that it was about that exact story!

Twitter: ajobbins

Felix

344 posts

Ultimate Geek
+1 received by user: 1

Trusted

Reply # 41912 18-Jul-2006 16:35

yeah... Fair Go managed to get an entire house out of State insurance for my parents when I was a kid... nice guy, and I used to work with Natalie Crook at Zm... she was extremely cool (though next to Marcus Lush post rehab, Margaret Thatcher would seem like a honey)... it's not the people that annoy me, is the fact that the complaintents geneally destroy my faith in evolution...

ajobbins

Awesome
4811 posts

Uber Geek
+1 received by user: 1062

Trusted

Subscriber

Reply # 41913 18-Jul-2006 16:40

Totally agree. I'm my previous job in a senior position in a call centre for an insurance underwriter, I took calls almost daily from people who were always threatening to go to fair go over the silliest of things. I doubt any of them ever actually tried, but if they did they were probably quickly made aware of the fact that they were the ones in the wrong.

Twitter: ajobbins

freitasm

BDFL - Memuneh
61508 posts

Uber Geek
+1 received by user: 12234

Administrator

Trusted

Geekzone

Lifetime subscriber

Reply # 41950 19-Jul-2006 08:09

Now, now... That's is a "re-enactment", and we don't really know how the first call went, do we? We should be fair to both sides, and we don't know the whole story. Somehow I feel something is missing in this whole thing.

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management