Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


ALTRON

538 posts

Ultimate Geek


#87488 29-Jul-2011 20:52
Send private message

Ive had erratic data problems with XT and my iphone 4 since Ive been on xt (2 years)

It'll display at least 3 bars of signal strength and data will be connected/active but nothing will happen when i try to use anything that uses cellular data=open a safari page and just get a white screen. 
If i leave it running it MAY start working and data will start flowing but not always. Sometimes i'll have to switch to flight mode then switch back or restart the phone.

My XT access point settings are correct (iphone nz ap)

I decided to switch to 2degrees for a few months and discovered that it worked fine, no issues. (voda fine too)

Ive tried restoring the phone etc. purchased another XT sim card for it but still the same patchy performance

When it does work it works well.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
 
 
 

Affiliate link: Shop computers and accessories at Lenovo.
BarTender
3210 posts

Uber Geek

Trusted
Lifetime subscriber

  #499677 30-Jul-2011 11:01
Send private message

Have you logged a call with 123?? which area are you in, have you checked my blog about where the nearest site is.  Or doesn't it matter where you are?




and


ALTRON

538 posts

Ultimate Geek


  #499683 30-Jul-2011 11:10
Send private message

It does it everywhere (throughout the country. Auckland to chch)

Under full strength cellular signal too.

 
 
 
 


TechSol
282 posts

Ultimate Geek

Technical Solutions Aust

  #500172 1-Aug-2011 09:08
Send private message

it may not be relevant but I have this exact same problem with a 3GS on vodafone.... just learnt to live with it sadly (couldn't find a solution)

Richard2011
60 posts

Master Geek
Inactive user


  #500311 1-Aug-2011 13:23
Send private message

Evilg: it may not be relevant but I have this exact same problem with a 3GS on vodafone.... just learnt to live with it sadly (couldn't find a solution)


This is not normal behaviour for any phone. Have you contacted Vodafone on 0800 921 021 & logged a ticket with them?

They may beable to help you.

johnr
19282 posts

Uber Geek
Inactive user


  #500324 1-Aug-2011 13:49
Send private message

Evilg: it may not be relevant but I have this exact same problem with a 3GS on vodafone.... just learnt to live with it sadly (couldn't find a solution)


Provide location time and dates and it can easily be looked into,


ALTRON

538 posts

Ultimate Geek


  #500325 1-Aug-2011 13:52
Send private message

My friend who has a iPhone 4 on Xt doesn't have the same issue as me.

We can be in the same place using Xt data. My phone fails/stalls while his phone runs fine.

johnr
19282 posts

Uber Geek
Inactive user


#500327 1-Aug-2011 13:59
Send private message

ALTRON: My friend who has a iPhone 4 on Xt doesn't have the same issue as me.



We can be in the same place using Xt data. My phone fails/stalls while his phone runs fine.


Simple fix Samsung G SII

 
 
 
 


Richard2011
60 posts

Master Geek
Inactive user


  #500329 1-Aug-2011 14:00
Send private message

ALTRON: My friend who has a iPhone 4 on Xt doesn't have the same issue as me.



We can be in the same place using Xt data. My phone fails/stalls while his phone runs fine.


Have you contacted Telecom about this??

Sounds like it could be a fault with the device, rather than the network though.

ALTRON

538 posts

Ultimate Geek


  #500331 1-Aug-2011 14:02
Send private message

I'm sending it back to apple to look at as it's freakin annoying.

freitasm
BDFL - Memuneh
68528 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #500333 1-Aug-2011 14:13
Send private message

As you should. If a similar device works in the same location/time and yours doesn't, it's more likely to be faulty hardware than the network.




 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure


BarTender
3210 posts

Uber Geek

Trusted
Lifetime subscriber

  #500462 1-Aug-2011 17:14
Send private message

ALTRON: I'm sending it back to apple to look at as it's freakin annoying.


Sounds like the right plan to me.




and


TechSol
282 posts

Ultimate Geek

Technical Solutions Aust

  #500702 2-Aug-2011 10:58
Send private message

johnr:
Evilg: it may not be relevant but I have this exact same problem with a 3GS on vodafone.... just learnt to live with it sadly (couldn't find a solution)


Provide location time and dates and it can easily be looked into,



Hi Johnr, I don't want to jack this thread, but I have provided at least 15-20 examples of these issues to vodafone support. In the end I was told to basically live with it (Egypt call center was the final straw for me). My business is out of contract with vodafone this month, so I will be talking with my feet. 

ALTRON

538 posts

Ultimate Geek


  #505126 11-Aug-2011 17:57
Send private message

Got new replacement iPhone 4 from apple today.. 3g data seems to be working correctly.

Time will tell.

johnr
19282 posts

Uber Geek
Inactive user


  #505130 11-Aug-2011 18:11
Send private message

Evilg:
johnr:
Evilg: it may not be relevant but I have this exact same problem with a 3GS on vodafone.... just learnt to live with it sadly (couldn't find a solution)


Provide location time and dates and it can easily be looked into,



Hi Johnr, I don't want to jack this thread, but I have provided at least 15-20 examples of these issues to vodafone support. In the end I was told to basically live with it (Egypt call center was the final straw for me). My business is out of contract with vodafone this month, so I will be talking with my feet. 


Sorry I know this is the Telecom NZ thread but just need to clear something up with Evilg

You must be calling Egypt direct cause none of customers calls go off Shore for Fix line or mobile,

All Vodafone NZ call centre staff are based in 3 offices across Auckland

John

TechSol
282 posts

Ultimate Geek

Technical Solutions Aust

  #505326 12-Aug-2011 08:37
Send private message

johnr:
Evilg:
johnr:
Evilg: it may not be relevant but I have this exact same problem with a 3GS on vodafone.... just learnt to live with it sadly (couldn't find a solution)


Provide location time and dates and it can easily be looked into,



Hi Johnr, I don't want to jack this thread, but I have provided at least 15-20 examples of these issues to vodafone support. In the end I was told to basically live with it (Egypt call center was the final straw for me). My business is out of contract with vodafone this month, so I will be talking with my feet. 


Sorry I know this is the Telecom NZ thread but just need to clear something up with Evilg

You must be calling Egypt direct cause none of customers calls go off Shore for Fix line or mobile,

All Vodafone NZ call centre staff are based in 3 offices across Auckland

John


But they used to right? I haven't logged a fault in well over a year because I am sick of doing it and getting nowhere. I did eventually get passed on to an NZ call center, however they were completely unhelpful by telling me I was "in between cell phone towers, and the two towers were 'fighting' for my connection, hence the issues" - I didn't really buy that, as the issue happens pretty much anywhere.

/thread-un-hijack 

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




News »

Slingshot offering ugly-modem to help reduce e-waste in New Zealand
Posted 30-Sep-2020 16:01


AWS launches new edge location in New Zealand
Posted 30-Sep-2020 15:35


Amazon introduces new Echo devices
Posted 25-Sep-2020 11:56


Mad Catz introduces new S.T.R.I.K.E. 13 Mechanical Gaming Keyboard
Posted 25-Sep-2020 11:34


Vodafone NZ upgrades international submarine network
Posted 25-Sep-2020 09:09


Jabra announces wireless noise-cancelling airbuds, upgrade existing model
Posted 24-Sep-2020 14:43


Nokia 3.4 to be available in New Zealand
Posted 24-Sep-2020 14:34


HP announces new HP ENVY laptops aimed at content creators
Posted 24-Sep-2020 14:02


Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.