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6 posts

Wannabe Geek


Topic # 87933 10-Aug-2011 21:25
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Hi

I've just received a Thomson Wireless TG585V8 router but i cant get it to connect properly.
I'm using a laptop on Windows XP, with a built in wireless card. I have connected to the older Telecom Routers and others before with no issues.  When i view my wireless network connections it finds the router no problems, with full 5 green bars, but when i double click to connect a screen should pop up asking for my network key but nothing opens, all that happens is it says that it is "Validating Identity".
Called telecom but they had no answers for me just telling me that it should work and they dont know why it inst.
Does anyone have any ideas how i could get this to connect properly?
Cheers 

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1458 posts

Uber Geek
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  Reply # 504665 10-Aug-2011 21:31
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do yourself a favour get rid of it and buy a proper unit






6 posts

Wannabe Geek


  Reply # 504676 10-Aug-2011 21:40
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l43a2: do yourself a favour get rid of it and buy a proper unit


OK since your so wise and in the know what would be a "proper unit"? 
Geez not the most helpfull post.

Ill wait and see if anyone else has any ideas, getting another unit is not an option when this should clearly work, i just not that clued up on this stuff and it was free.

 

 
 
 
 


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78 posts

Master Geek

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  Reply # 504680 10-Aug-2011 21:44
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Hi There,

Have you tried pressing the connection button on the front of the router?

Cheers,

Joe



6 posts

Wannabe Geek


  Reply # 504709 10-Aug-2011 22:19
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joeksemail: Hi There,

Have you tried pressing the connection button on the front of the router?

Cheers,

Joe


Yes and no luck. 



6 posts

Wannabe Geek


  Reply # 504749 11-Aug-2011 00:19
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I kept getting this message:
"Window was unable to finad a certificate to log you on to the network"
So i googled it and followed these instructions,

"click on the Wireless Networks tab and select the network in the list at the bottom. Click on Properties once you select the wireless network that is having problems.

Click on the Authentication tab and now uncheck the Enable IEEE 802.1x authentication for this network box. If the box was checked, then that was why you were getting the ?unable to find a certificate to log you on to the network? message because Windows is looking for one, but your wireless router is not setup for certificate security."

Tried to connect and it promted me to put in my network key, did that and now im connected but get a new message: "limited or no connectivity"

Hmmm...
Am i on the right track?



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Uber Geek
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  Reply # 505117 11-Aug-2011 17:40
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heavymetal:
l43a2: do yourself a favour get rid of it and buy a proper unit


OK since your so wise and in the know what would be a "proper unit"? 
Geez not the most helpfull post.

Ill wait and see if anyone else has any ideas, getting another unit is not an option when this should clearly work, i just not that clued up on this stuff and it was free.

 


I think he means pretty much anything other than a Thomson unit. They are not particularly good. Pretty much anything by DLink, Linksys, Netgear, Dynalink or Asus would be preferable.

That said, I believe the TG585 supports 802.11n, odds are a laptop old enough to still be running WinXP won't support 11n and hence will be able to "see" the router, but won't connect if it's in n-only mode. If it's a _really_ old system then it might not even support 802.11g, but it'd have to be pentium-era.

By the same token, if the encryption on the TG585 is set to WPA2, many older wireless cards don't support that protocol, you may need to revert to WPA or even WEP encryption.

You'd need to change all this stuff via the configuration settings on the modem, the default IP for those things is usually 192.168.1.1.







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  Reply # 505124 11-Aug-2011 17:54
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You're getting there. Limited or no connectivity usually means you are connected, but the internet adsl connection isn't right. You should now be able to log in to the thomson admin screen now to check. Can you access router ok using the ethernet cable?

210 posts

Master Geek
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  Reply # 505141 11-Aug-2011 18:42
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You can access the settings for your router at http://dsldevice.lan



6 posts

Wannabe Geek


  Reply # 505144 11-Aug-2011 18:53
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jonb: You're getting there. Limited or no connectivity usually means you are connected, but the internet adsl connection isn't right. You should now be able to log in to the thomson admin screen now to check. Can you access router ok using the ethernet cable?


yeah i can im online now connected to the wireless router through the ethernet cable.





6 posts

Wannabe Geek


  Reply # 505216 11-Aug-2011 21:11
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All sorted. Rang telecom again, took 30 mins of changing and resetting but we got there.
Cheers anyway. 

214 posts

Master Geek
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  Reply # 505258 11-Aug-2011 22:22
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Thomson Wireless TG585V8 routers are quite powerful if you know how to use them, they have a linux front end and you can telnet in for a whole host of commands, much much more than the web interface gives :)

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Uber Geek
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  Reply # 505335 12-Aug-2011 09:10
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AviZ: Thomson Wireless TG585V8 routers are quite powerful if you know how to use them, they have a linux front end and you can telnet in for a whole host of commands, much much more than the web interface gives :)


Maybe it's just my one, but the web-interface is unbelievably slow, as in click an option and wait best part of half a minute for the next menu to appear.

If you've got the patience to configure them then they're fairly versatile, when trying to setup some complicated routing I just got furious at the fact that a 2-minute job started to exceed 15 minutes due to waiting times.

Interesting that Telecom neglect to mention that they support 802.11n - sure it's only single-channel and 2.4ghz so not a great deal better than 11g, but it's still a little bit better.





208 posts

Master Geek


  Reply # 507051 15-Aug-2011 23:16
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I'm new to the TG585 V8 from Telecom NZ. Two days and counting. 

I told the Telecom NZ sales lady to forget about the modem/router as I had my own.

As part of the package, the sales lady told me, it's free and you get two line filters.

Oh, OK send it through I could use the line filters (centralised DSL filter aside)

Configured the 802.11n 65Mbps WiFi and getting fair signal 58 - 65Mbps (-70dB) 15metres away at the other end of the house through three/four walls and half a mirror. Not bad considering the max bandwidth is 65Mbps.

Client is an Alienware M11xR1 using a DELL DW1520 PCI half-mini card.

Four 100Mbit Ethernet ports. Early days but it appears these can be sub-networked and thus provide a 2 host routed uplink to an access point router and then use the remaining Ethernet in conjunction with the WiFi and DHCP to access the Internet on a separate IP network. 

Can NAT UDP/TCP ports and has some interesting intrusion reporting.. if it works. 

Supports DDNS and other basic administrative tasks.

Have to keep an eye on the DSL interface with a few tests over the next few weeks, but so far things are looking good.

It does appear to be slow to respond from configuration commands, but once configured, does it really matter. Smile

Does seem the Telecom NZ TG585 V8 can provide most of the basic requirements. At least for me.









      

214 posts

Master Geek
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  Reply # 507054 15-Aug-2011 23:21
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telnet in and you will be amazed....


example: http://npr.freei.me/telnet.html

its called CLI = Command-Line Interface

208 posts

Master Geek


  Reply # 507064 16-Aug-2011 00:28
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Wow! That's cool.

======== Thomson TG585 V8 =======

help        : Displays this help information
menu      : Displays menu
?             : Displays this help information
exit         : Exits this shell.
..             : Exits group selection.
saveall     : Saves current configuration.
ping         : Send ICMP ECHO_REQUEST packets.
    
config          debug         env               expr            grp        
hostmgr       ids             igmp              interface      ip         
ipqos           label           language       mbus           memm       
mlp             nat             ppp               pptp            script     
sntp            software      statecheck     system        systemlog  
tls               tod             tunnel            upnp           user       
wireless       xdsl

===============================


If you've ever configured a Cisco router, you'll be right at home.

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