Telecom Contract T&Cs & Price Rise advice

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Shoes2468

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#88709 21-Aug-2011 22:06

So parents got a letter in the mail yesterday, were upping your data from 3gb to 5gb, great I thought, but wait they want another $5 a month, always a catch telecom. Anyway a year prior their modem died and they signed a 2year contract to get a new modem for free. Since then there has been two price increases, gst which was expected and now this. I wouldnt mind so much, but looking back over there usage and there lucky to break the 1gb a month. So now $46 is the cheapest telecom broadband plan. Do these price increases mean it would be possible to get out of the contract without paying $199 and move to a cheaper more suitable isp? Or are they stuck with telecom for another year?

P.S I cant seem to find any relevant information on the Telecom Terms and Conditions page

tdgeek

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#509723 21-Aug-2011 22:18

Check pricing for the packages, they are liable to be better cost options for you

Shoes2468

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#509726 21-Aug-2011 22:36

tdgeek: Check pricing for the packages, they are liable to be better cost options for you

They currently have a legacy plan, a sky tv and homline for $81 per month. so the total plans wouldn't make any difference.

sbiddle

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#509770 22-Aug-2011 06:18

Shoes2468:
tdgeek: Check pricing for the packages, they are liable to be better cost options for you

They currently have a legacy plan, a sky tv and homline for $81 per month. so the total plans wouldn't make any difference.

Sounds like a pretty good deal to me, where would you get this cheaper elsewhere?

NonprayingMantis

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#509790 22-Aug-2011 08:59

Shoes2468:
tdgeek: Check pricing for the packages, they are liable to be better cost options for you

They currently have a legacy plan, a sky tv and homline for $81 per month. so the total plans wouldn't make any difference.

To answer your original question, No, the price rise almost certianly doesn’t mean you get out of your contract.

But even if it did, why would you want to? I seriously doubt you are going to find Sky, Landline and Broadband from anyone else for that cheap.

Sky Basic on it’s own is $48/month so that means you are effectively paying only $33 for landline and broadband. No way you will find it anywhere near that cheap from anyone else. (entry level landline+BB is around the $70 mark)

Shoes2468

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#509797 22-Aug-2011 09:17

Sorry I should have been more explanatory, and have had a good look at the bill.

TV line (sky basic package and phone line rental) $75.14
Broadband was $41 soon to be $46.
Total: $121
Then they also pay $10 for a favorite place.
+ any tolls which are made, normally only national landlines

What I was thinking

Orcon Genius $70
5gb internet and free national calling
sky basic ~$48
Total: $118
Because you don't have to pay for a favorite place or national tolls the saving for them would be ~$20 per month.

Or Compass

POTS and 1gb broadband $61 per month
sky basic ~$48
Total:109
+ tolls etc

I know that its hard to compare POTS and VOIP but still.

firefuze

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#509866 22-Aug-2011 11:30

So they are paying $131 per month in total + any tolls?

You could consider changing their current plan to Total Home Starter

2GB Broadband
Cheap call rates + capped calling to national landlines & telecom mobiles
Add a $6 Favorite if needed

Wouldn't have to go thru the hassle of changing providers

Total Home Starter $73 (or $78 if they are not in AKL,WEL CHCH)

+

Sky Basic $48

= $121 or $127 with a Favourite number, Not as cheap as what you mentioned above but at least they would be saving a little bit against what they are paying now? And doing this should also avoid the $199 ETF

HP

Shop now for HP laptops and other devices (affiliate link).

pjamieson

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#523814 20-Sep-2011 23:25

You get to keep the TVLine discount if you move to Total Home. Pretty simple answer - Call Telecom and ask what they can do for you! That's what the sales staff are there for.