Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

80 posts

Master Geek

#89265 29-Aug-2011 22:21
Send private message

Hi there

Im actually requesting help on behalf of a friend who perhaps is even more technologically challenged than me!

She has an Xtra email account and wishes to delete a contact from it but appears to be having no success.

The 'contact' actually isn't in her address book, the 'contact' emailed my friend and she replied and so now everytime my friend types the first letter of the 'contact's name (in this case F) the contacts email address appears.....

How can she delete any trace of this person?

Your help would be appreciated!



Create new topic
3312 posts

Uber Geek

  #513716 29-Aug-2011 22:35
Send private message

Usually you can just delete them by starting to type in the contacts name (in your case pressing F) and when the contact and email address appears in the list below make sure it is highlighted, by using the up or down arrow keys on the keyboard. You will only need to do this more than one contact appears on the list.
Once you have the correct one highlighted press the Delete key on the keyboard.

80 posts

Master Geek

  #513721 29-Aug-2011 22:42
Send private message

thats what I suggested - either my explanation over the phone is muddled or it doesnt work

have forwarded your reply tho



3312 posts

Uber Geek

  #513722 29-Aug-2011 22:45
Send private message

The only time I've had an issue over the phone is when the other person assumes 'Delete' key means the normal backspace key but you have to actually use the key labeled 'Delete' or 'DEL' on the keyboard.

80 posts

Master Geek

  #513727 29-Aug-2011 23:01
Send private message

ok thanks CYaBro - very helpful

it transpires that she's using Yahoo Xtra not Outlook and so this doesn't appear to work.....

thoughts anyone?


3312 posts

Uber Geek

  #513735 29-Aug-2011 23:23
Send private message

Ah then it may have something more to do with the autocomplete settings of their web browser.
Do you know which browser they are using?

80 posts

Master Geek

  #513736 29-Aug-2011 23:28
Send private message

using Yahoo in Google Chrome........

:-) you got the magic fix there matey? :-)

Edit: apparently turning off autocomplete makes no difference....... :-(

192 posts

Master Geek

  #513948 30-Aug-2011 15:00
Send private message

Hi there,

I have just tried this myself and the only way a name is suggested is if the email address is in the contact list.

If you type an email address in to the To (or reply to a non-contact) and send, the 'new' email address is automatically added into the contacts list.

I would suggest your friend has another check of the contact list and check for the rouge email address.

Note the Outlook behaviour of pressing delete [Del] does not work with my web browser [IE].

Create new topic

News »

Pre-orders for Huawei MateBook 13 open now
Posted 14-Aug-2020 14:26

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35

UFB hits more than one million connections
Posted 6-Aug-2020 09:42

D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01

New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35

Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21

Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11

Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05

Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26

Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07

Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45

Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48

Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50

Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00

Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.