A bit of a grizzle, I'm afraid...
I just called *333 to top up my prepaid phone and it was an exercise in frustration. The fun part went something like this:
You selected to top up … one hundred … dollars … from the credit card … 6 … 1 … 2 … 7 … 3 … 5 … (etc) … with an expiry date of … October … two thousand and … twelve … if this is correct (my ear brushes against the screen) that is an invalid selection … you selected to top up … one hundred … dollars … from the credit card … 6 … 1 … (I hang up in frustration)
I've historically had errors from the T-World menu too; I recall having topups not work although I don't recall the specifics. This time it was a certificate error as soon as I selected to top up using a credit card.
Why is topping up such a pain? You'd think that companies would want to make it easy to give them money. Is there an easier way than fighting against the automated system?