finish ranting!

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raleighboyz: my neighbour's landline is fix by Chorus. it has been about more than a week that the service company havent come and fill up the ditch they dug to fix my neighbour's landline on the shared driveway. its not only health and safety issue but it has been scratching the bottom of our cars.....i am definitely asking them for compensation for this. called them and in 3 occasions promise to call backs but havent and keep saying that it has gone to manager but havent and please tell the truth if you havent at least i wont be as angry/irrate now as i am pretty sure managers would take some sort of action unless all are slackers.. if someone from telecomNZ here that is willing to look into this and escalate this i will be much indebted/appreciate this. i am a patience person but now it has come to annoyance and ignorance!!!!!!?i am running into a wall!!
finish ranting!?
mattwnz: I believe you have to be paying the extra line insurance in order for the provider to pay for fixing wiring on your property anyway, so did your neighbour have this insurance?
Bung:mattwnz: I believe you have to be paying the extra line insurance in order for the provider to pay for fixing wiring on your property anyway, so did your neighbour have this insurance?
Wiring maintenance is only relevant for wiring on the customer side of the Demarcation point. The lead-in cable is network.
"“Demarcation point” The network demarcation point is at which the lead-in cable enters the
customer’s building and, usually, also the point at which the customer’s wiring is connected to the
network lead-in cable, and is detailed in section 27.5. " TCF Code of Practice
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