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Forums › Spark New Zealand (including Skinny and BigPipe) › iPhone cannot find carrier in Australia
Biggin

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#91294 10-Oct-2011 23:06
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Hi all,

I arrived in Auss yesterday and my 3GS still cannot find the local carrier.
I'm with XT and have a data package.
My wife and sister in law have a 3GS no data and a 4G with data and automatically joined Telstra.

Any thoughts would be greatly appreciated.

Cheers Biggin

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sbiddle
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  #531757 11-Oct-2011 06:23
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No ideas. Can you see any networks at all?

Makes no difference if you have a data pack or not though, as data as charged at roaming rates.


 
 
 
 

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johnr
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  #531761 11-Oct-2011 06:57
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Has roaming worked on your number before?

This should be posted under the Telecom section on Geekzone

Biggin

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  #531780 11-Oct-2011 08:59
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I used it in Japan in March without any problems.
No it cannot see any of the networks.

Cheers



akia
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  #531800 11-Oct-2011 09:31
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Have you logged a job with the roaming helpdesk team? They're equipped to deal with these types of problems.

Australia, UK, China, Thailand, Canada, USA or Hong Kong

+800 4663 2460 (Free call)
roaming@telecom.co.nz

http://www.telecomroaming.co.nz/

SteveON
1916 posts

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  #531805 11-Oct-2011 09:43

have you locked your phone to the XT network? I mean is it on Automatic?

Biggin

13 posts

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  #531815 11-Oct-2011 10:00
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I will give Telecom a call today.
The carrier setting is on automatic, currently shows 'searching'.

Cheers Nick

johnr
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  #531824 11-Oct-2011 10:23
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Biggin: I will give Telecom a call today.
The carrier setting is on automatic, currently shows 'searching'.

Cheers Nick


Try manual



Biggin

13 posts

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  #531870 11-Oct-2011 11:55
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Thanks for all your help guys, I called Telecom and they explained how to take it off automatic, iPhone for dummies!

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