I have here a Galaxy S i9000T from telecom as part of a telecom business plan.
It has a random issue where the device appears to turn off, and is totally unresponsive until you remove the battery and power it on again. Battery level doesn't appear to matter.
Usually i would just have them contact telecom support but this is the type of thing that will happen either once every two weeks or twice in and day etc. Appears to be very random, and so the service centre probably wouldn't reproduce the issue.
What would the best course of action be?
Firmware is telecoms 2.3 from kies.