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157 posts

Master Geek

#92095 26-Oct-2011 18:47
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I have a TOSHIBA Portege R380 with Windows7 & built in 3G (Ericsson F5521GW) which work fine with a Vodafone Sim2 without Vodafone Mobile Connect software but won’t connect with a Telecom XT Sim.

Telecom NZ is listed in available network connections but I click on connect & it won’t connect stating an APN error. The APN is correct ( so not sure if it’s the XT Sim or built in 3G hardware.

I purchase the XT Sim as part of a Mobile Broadband Kit which was a bundle deal (MF181 T-Stick + XT Sim + 2GB data) so I’m thinking it will only work in the T-Stick.

Want to get Telecom Mobile Broadband working so I can add it to my existing billing.

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489 posts

Ultimate Geek


  #537997 26-Oct-2011 23:19
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Are you sure that the 3G built in hardware is 850Mhz? A SIM is not locked to the mobile broadband device. So you should be able to put it in any device to use it.

Also another thing to try is the SIM working? Can you put it in a mobile phone and a) make a call; b) go to the internet on it?


157 posts

Master Geek

  #538286 27-Oct-2011 19:41
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Will check SIM in T-Stick & 850MHz tomorrow, thanks.


2487 posts

Uber Geek

  #538386 27-Oct-2011 22:23
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It is by the looks of that.


157 posts

Master Geek

  #538812 28-Oct-2011 17:44
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SIM worked in the T-Stick but still unable to connect with built in 3G even thou it can see the network & has good signal.

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Uber Geek

Lifetime subscriber

  #538874 28-Oct-2011 20:27
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mushtac: SIM worked in the T-Stick but still unable to connect with built in 3G even thou it can see the network & has good signal.

Are you really sure you have set the APN?

As per this tread or this post  What do the following commands give you in hyperterminal?


Since you might need to set the APN if you're not using the dialer provided.


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