Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Napster

202 posts

Master Geek


#92842 7-Nov-2011 19:26
Send private message

Been having endless problems with our XT data connection.

We still have a few weeks to wait for broadband so if i can sort this issue that would be a bonus.

Latency has gone up from 50ms to 190+-. Havnt seen that 50ms for a long time.


I have 6 people living here and most of us have smart phones on data plans. So i would say the cell site is a bit full.


Is there anything that can be done about this? I can't game on this any more as local ON3 servers show 160-230ms.

Create new topic
freitasm
BDFL - Memuneh
68838 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #542191 7-Nov-2011 19:27
Send private message

Location, location, location?




 

 

These links are referral codes

 

Geekzone broadband switch | Eletcricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Coinbase | TheMarket | My technology disclosure


Napster

202 posts

Master Geek


  #542196 7-Nov-2011 19:34
Send private message

Oh yea :) Maraetai, Auckland

The cell site is 1 street over from us on Maraetai Drive.

 
 
 
 


sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #542230 7-Nov-2011 20:56
Send private message

How about a proper latecy test using pings, not using speedtest.net which can be highly inaccurate?


Napster

202 posts

Master Geek


  #542239 7-Nov-2011 21:13
Send private message

Yea true,

Traceroute below


Tracing route to geekzone.co.nz [202.175.128.164]
over a maximum of 30 hops:

1 98 ms 139 ms 109 ms 10.207.68.29
2 118 ms 99 ms 99 ms 10.207.68.46
3 99 ms 119 ms 119 ms 10.207.68.49
4 167 ms 249 ms 189 ms 10.207.79.49
5 * 1501 ms 1319 ms mdr-fid-dom.akcr10.global-gateway.net.nz [202.50
.238.50]
6 119 ms 109 ms 119 ms ae4-20.akcr10.global-gateway.net.nz [202.50.238.
49]
7 129 ms 119 ms 109 ms 122.56.127.1
8 147 ms 120 ms 109 ms orcon-dom.tkcr4.global-gateway.net.nz [203.96.66
.102]
9 148 ms 109 ms 119 ms xe-1-0-0.cre1.nct.orcon.net.nz [121.98.9.13]
10 108 ms 99 ms 129 ms 60.234.20.46
11 * * * Request timed out.
12 120 ms 119 ms 119 ms mail.geekzone.co.nz [202.175.128.164]

Trace complete.

akia
489 posts

Ultimate Geek

Trusted

  #542347 8-Nov-2011 08:26
Send private message

Might be worth also ringing 123 and logging a fault with them. Provide them this information and they can get the team to investigate fully.

sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #542360 8-Nov-2011 08:44
Send private message

That doesn't necessarily show anything wrong. Remember that ICMP traffic alone isn't necessarily enough to force a state change from rel 99 to HSDPA or HSPA+


jaidevp
327 posts

Ultimate Geek

Trusted
Spark NZ

  #542379 8-Nov-2011 09:24
Send private message

Are you able to PM me your exact street address.  A quick look at the site serving the area doesn't indicate an issue with performance, however it is a single carrier 850 site so is a little busy during evenings. Considering this I don't perceive an issue with the latency you are experiencing, would be more alarming if it was higher 300-400ms for that trace.
If you continue to have issues please log as a fault.


 
 
 
 


openmedia
2289 posts

Uber Geek

Trusted
Subscriber

  #542996 9-Nov-2011 10:06
Send private message

I'm down in Wellington today with my new S2 on Telecom firmware and i'm really shocked at how bad my browsing performance is.

Ping to Citylink WLG is 291ms
Download 0.9Mbps
Upload 0.4 Mbps.

To New Plymouth ping is 137ms
Download 1.4 Mbps
Upload 0.7 Mbps

Overall all browsing local and international is very slow. I'll probably pop into the Telecom shop later today.




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #543052 9-Nov-2011 12:08
Send private message

How are you measuring those speeds and latency?


pwner
321 posts

Ultimate Geek

Trusted
2degrees

  #543089 9-Nov-2011 13:16
Send private message

Napster: Yea true,

Traceroute below


Tracing route to geekzone.co.nz [202.175.128.164]
over a maximum of 30 hops:

1 98 ms 139 ms 109 ms 10.207.68.29
2 118 ms 99 ms 99 ms 10.207.68.46
3 99 ms 119 ms 119 ms 10.207.68.49
4 167 ms 249 ms 189 ms 10.207.79.49
5 * 1501 ms 1319 ms mdr-fid-dom.akcr10.global-gateway.net.nz [202.50
.238.50]
6 119 ms 109 ms 119 ms ae4-20.akcr10.global-gateway.net.nz [202.50.238.
49]
7 129 ms 119 ms 109 ms 122.56.127.1
8 147 ms 120 ms 109 ms orcon-dom.tkcr4.global-gateway.net.nz [203.96.66
.102]
9 148 ms 109 ms 119 ms xe-1-0-0.cre1.nct.orcon.net.nz [121.98.9.13]
10 108 ms 99 ms 129 ms 60.234.20.46
11 * * * Request timed out.
12 120 ms 119 ms 119 ms mail.geekzone.co.nz [202.175.128.164]

Trace complete.


in a mobile network you can only see a traceroute from the GGSN towards the internet, all the backhaul from the cell site to the RNC and then onto the GGSN will be hidden in the results for the first hop. As you can see in this traceroute the majority of the delay is in the mobile network and not in the internet peering section so we know they don't have an issue there.
a first hop response of ~100ms is pretty normal for HSPA, so I would guess that the site you are on is having congestion issues with the HSPA+ channels either due to 'code' or 'channel element' limiting. things like modulation will only affect the max bandwidth, the channel it is processed through will affect the latency.
or in summary the site is busy :)






Any posts are personal comments and not that of my employer


openmedia
2289 posts

Uber Geek

Trusted
Subscriber

  #543118 9-Nov-2011 13:57
Send private message

sbiddle: How are you measuring those speeds and latency?



My figures were for speedtest via a tethered laptop.. I poped into a nearby telecom shop to look into this as well as a couple of other issues and discovered I was only getting 3G data and not hsdpa. I forced the phone to reconnect to Telecom and the performance is a lot better.




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


SteveON
1917 posts

Uber Geek


  #543286 9-Nov-2011 19:26

Napster: Been having endless problems with our XT data connection.

We still have a few weeks to wait for broadband so if i can sort this issue that would be a bonus.

Latency has gone up from 50ms to 190+-. Havnt seen that 50ms for a long time.


I have 6 people living here and most of us have smart phones on data plans. So i would say the cell site is a bit full.


Is there anything that can be done about this? I can't game on this any more as local ON3 servers show 160-230ms.


Hold on; 191ms / 2.4Mb/s over the air and you are complaining?
That's faster than my Wired Orcon connection! Well minus 100ms ping. 

Napster

202 posts

Master Geek


  #543288 9-Nov-2011 19:38
Send private message

lol only because in the next area over i can get 11Mb/s and 47ms.

I have only 1 option for internet out here and thats Telecom XT.

johnr
19282 posts

Uber Geek
Inactive user


  #543290 9-Nov-2011 19:41
Send private message

Napster: lol only because in the next area over i can get 11Mb/s and 47ms.

I have only 1 option for internet out here and thats Telecom XT.


Vodafone now has a 3G site close to the TCNZ site in Maraetai

Napster

202 posts

Master Geek


  #546924 18-Nov-2011 14:48
Send private message

Going to take a wild guess and say they have upgraded our cell site.

Getting much better speeds now :)




Thanks Telecom

Create new topic





News »

Vodafone enables 5G roaming - for when international travel comes
Posted 30-Oct-2020 15:03


Spark awards funding to Kiwi businesses in 5G funding initiative
Posted 30-Oct-2020 14:58


Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.