Easiest way for Telecom Wholesale line to be installed?

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Zeon

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#93522 23-Nov-2011 07:35

Hey guys,
We are currently on a ULL Orcon connection but would like to switch back to Telecom Wholesale for a VDSL2 connection. The provider we have lined up offers a free connection only or connection and wiring for $400. Apparently we would need connection and wiring as they can't transfer a ULL connection.

What's the best way of doing this?

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BarTender

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#548771 23-Nov-2011 10:00

Zeon: Hey guys,
We are currently on a ULL Orcon connection but would like to switch back to Telecom Wholesale for a VDSL2 connection. The provider we have lined up offers a free connection only or connection and wiring for $400. Apparently we would need connection and wiring as they can't transfer a ULL connection.

What's the best way of doing this?

You can't request a Telecom Wholesale VDSL connection. Only your internet provider can do that.

So it needs to be organised by your internet provider to Telecom Wholesale. So in this case you would need to talk to Orcon as Telecom Wholesale can't do anything without the direction from the Internet Provider.

Similar to how you can't ring up Mighty River Power and ask them to install a 3 Phase power line into your home, it would need to come via a energy retailer.

Zeon

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#548784 23-Nov-2011 10:19

Yes I realise that. Basically I want to avoid paying $400 for a Telecom Wholesale based connection to be installed into my property (as only a ULL based connection is installed currently). Should I just sign up for a Telecom homeline to get the connection and then transfer it to VDSL2 with the new ISP?

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BarTender

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#548825 23-Nov-2011 11:15

I suggest you ring up Telecom and ask them. The no term contract options seem to have a $99 connection fee and not include any modem.

http://telecom.co.nz/internet/broadband/plansandpricing

See what they say.

Talkiet

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#548832 23-Nov-2011 11:24

Since you're after VDSL2, I am presuming you want the service to be ultimately provided by Orcon... You should deal with Orcon.

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Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

matt45

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#549605 24-Nov-2011 21:13

not sure where you are pulling the $400 figure from.

for vdsl with phone all you need is a splitter install (all the new splitters installed now days should be vdsl capable).

if you are getting a naked vdsl only connection there is no need for a splitter as there is nothing to split ... but it would be advisable to have a short lead between where the line enters your house and your modem to get the best out of a vdsl service.

As others have said telecom wholesale (which is now chorus) has nothing to do with you and you have nothing to do with them ... talk to your preferred ISP.

sbiddle

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#549611 24-Nov-2011 21:23

matt45: if you are getting a naked vdsl only connection there is no need for a splitter as there is nothing to split ... but it would be advisable to have a short lead between where the line enters your house and your modem to get the best out of a vdsl service.

I wish people would stop repeating this myth.

A splitter on a naked xDSL connection is just as essential as a splitter on a connection with voice. The fact you have no phone provisioned doesn't make any difference - your internal wiring will still affect your connection whether it be ADSL2+ or VDSL2, and the only way to eliminate this is to install a splitter, or completely disconnect all wiring so the modem is the only device on the premises hooked in directly at the demarc.

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matt45

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#549615 24-Nov-2011 21:31

sbiddle:
matt45: if you are getting a naked vdsl only connection there is no need for a splitter as there is nothing to split ... but it would be advisable to have a short lead between where the line enters your house and your modem to get the best out of a vdsl service.

I wish people would stop repeating this myth.

A splitter on a naked xDSL connection is just as essential as a splitter on a connection with voice. The fact you have no phone provisioned doesn't make any difference - your internal wiring will still affect your connection whether it be ADSL2+ or VDSL2, and the only way to eliminate this is to install a splitter, or completely disconnect all wiring so the modem is the only device on the premises hooked in directly at the demarc.

maybe i should have added this on the end of that too .... "... but it would be advisable to have a short lead between where the line enters your house and your modem to get the best out of a vdsl service. "

the splitter doesn't sit between the line and the DSL device, only between phones etc so if you have nothing but the dsl device it is not relivant.

EG. i have RJ11 (connected to modem) ----------------Joint directly onto service lead ----------- outside line-----

EDIT: what I'm saying is if you cut away all other wiring it is not necessary to have a splitter.

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#549618 24-Nov-2011 21:38

Yup if you're plugging in only a modem it's not needed, but most people don't have this setup.

If you have any more than a single jack on the premises, or wiring that has been split in any way a splitter is essential for VDSL2, and highly recommended for ADSL2+ as you'll never eliminate reflections with plug in filters.

matt45

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#549623 24-Nov-2011 21:44

sbiddle: Yup if you're plugging in only a modem it's not needed, but most people don't have this setup.

If you have any more than a single jack on the premises, or wiring that has been split in any way a splitter is essential for VDSL2, and highly recommended for ADSL2+ as you'll never eliminate reflections with plug in filters.

yea realize my post was abit disjointed haha

I have a prime example of this also (multiple dsl connections in house) 2 of which are adsl2 ... the one jointed directly onto service lead gets 11-12m sync rate the other using a splitter (but with ancient house wiring between the modem and where line comes in/spliter gets 5-6m sync. moral of the story if you have a house that's more than 10 years old its probably a good idea to either run new wiring for modem or have modem at 1st jack where line enters.

... anyway

a little OT

Zeon

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#549630 24-Nov-2011 21:54

Thanks for the responses guys.

I think I needed to word my original question a little better. I am fully aware of how the process works after years of reading posts on here and probably getting half a dozen installs done.

SO to confirm, the premise in question currently has no Telecom Wholesale based services, just an Orcon ULL service. The ISP we want to sign up with for VDSL2, Unleash has two options for connection:
- Connection Only: Free
- Connection and Wiring: $400

We have 2 pairs coming into the property and the only thing either would plug into is a modem ie from the demarc the cat5e runs into our patch panel and we plug straight into the modem and run VOIP which has an ATA connection into the other ports in the house completely isolated from the PSTN line.

Now after asking the ISP about our situation, they advise that the free connection only applies to situations where there is a current Telecom Wholesale service active at the property that they can transfer from. No active line would require the full $400.

So If I get a Telecom basic line with a $99 connection fee and 1 month rental I will have an active line based on Telecom Wholesale (rather than ULL)? I could then do the free connection and save $250.

Does that make sense?

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matt45

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#549649 24-Nov-2011 22:19

I don't see how they can justify a $400 fee when all thats happening is chorus is running a jumper to a chorus isam rather than a orcon isam.

Note I'm saying chorus isam because telecom wholesale in its known capacity no longer exists and as of monday no one will work for telecom wholesale they will work for chorus or tcom retail.

my point being that the existing service is just another chorus UCLL service (sold to orcon). so why it would cost $400 for a new one when their is existing lead into the house is beyond my imagination ... chorus sure as hell aren't charging the ISP $400.

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#550095 25-Nov-2011 19:13

It's $400 for connection AND WIRING. ie installing a splitter/internal wiring. Still very steep. Last I remember conn + wiring was around the $200 mark.

boby55

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#550105 25-Nov-2011 20:39

If I remember last time I checked for Chorus to install a splitter / filter it was $150ish on its own. so $400 isnt that bad. For a new Connection