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269 posts

Ultimate Geek
+1 received by user: 39

Topic # 93822 30-Nov-2011 10:17
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I bought a top-up last night, and tried to call *333 to use it, but a voice said "We're sorry we are unable to access your account information right now, please hold for an operator". I decided just to try again later, but today when I call it simply says "Welcome to Telecom XT.... I'm sorry this service is not currently available, please try again later."

Anyone else getting that? 

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5083 posts

Uber Geek
+1 received by user: 1071

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  Reply # 551726 30-Nov-2011 10:38
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Working for me at 10:35am. I'm on an account.

269 posts

Ultimate Geek
+1 received by user: 39

  Reply # 551728 30-Nov-2011 10:40
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Thanks. Just tried and it's working again for me now too. Maybe just an over night thing :)

42 posts

+1 received by user: 3

  Reply # 552207 1-Dec-2011 12:08
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Hi LostBoyNZ,

Do you have 'Caller Display withhold' currently set to on?

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