or is it just me. Several times over the last few days I have failed being able to connect to google and ended up using yahoo or some other search engine
Telecom NZ employe the use of caches for international traffic. Google site are bypassed/is never cached. So it's definitely NOT proxy cache issue, and trust me if google site has issues it would become very apparent at a large scale issue.
Yeah I've been seeing this also. Resorted to Vodagone 3G and it was working ok, so some Telecom issue. Didn't affect any other sites for me though. Bit painful when using Chrome though.
I have been having this problem, it is not possible to access Google (also with facebook and a couple of other sites) for several minutes, and then back to normal. Sometimes it will be happen several times an hour, and sometimes only once or twice a day, and has been happening for the last two weeks or so.
Originally I thought it was my end because I've been having some problems with my router's DNS caching (which I thought I had resolved), but after talking to a friend who is also on Telecom it doesn't seem to be an isolated issue.
Oh, just started happening again. I can ping google.co.nz, but Chrome reports that the connection was reset (error 101). Using HTTPS makes no difference (which I think means it isn't cache related).
Spoke to Telecom for ages, at first they were adamant it was DNS, but after making me set the DNS on my computer and telling to call them back if it happened again, I only just hung up the phone before it happened again.
So now they are looking into it, though I'm 99% sure it's a proxy problem, as I just discovered that I can get around the problem by going via https instead of http. I wonder if the problem is mainly on big sites because of the higher demand for them is causing a problem in the cache.
I think tomorrow morning I'll give them a call and get my IP moved to the no-proxy list (already static, and I'm not bothered if I have to change once to be on the list).
Their higher level support has been pretty good, with the exception of making me change the DNS stuff and then call them back despite me giving evidence that it wasn't DNS (eg, I could still ping without issue and I could open a netcat session with the server, it only kicked me off after sending an HTTP request). I understand that they normally deal with people less technically inclined , but I do find it silly that higher level support can't use the evidence given to confirm something as working rather than working through a process.
tumnasgt: Spoke to Telecom for ages, at first they were adamant it was DNS, but after making me set the DNS on my computer and telling to call them back if it happened again, I only just hung up the phone before it happened again.
So now they are looking into it, though I'm 99% sure it's a proxy problem, as I just discovered that I can get around the problem by going via https instead of http. I wonder if the problem is mainly on big sites because of the higher demand for them is causing a problem in the cache.
I think tomorrow morning I'll give them a call and get my IP moved to the no-proxy list (already static, and I'm not bothered if I have to change once to be on the list).
Their higher level support has been pretty good, with the exception of making me change the DNS stuff and then call them back despite me giving evidence that it wasn't DNS (eg, I could still ping without issue and I could open a netcat session with the server, it only kicked me off after sending an HTTP request). I understand that they normally deal with people less technically inclined , but I do find it silly that higher level support can't use the evidence given to confirm something as working rather than working through a process.
Is it possible to get a case reference number? A telecom guy over at GP is willing to follow and look into the case number, and i'd be happy to call up and mention that i am having the same issue. The more people that report it, the more likely it'll get fixed.
Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly
to your computer or smartphone by using a feed reader.
Trusted
