Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

4 posts

Wannabe Geek

# 96249 23-Jan-2012 14:39
Send private message

I live in Dairy Flat, Auckland and have been waiting many years to be able to get Broadband. The reason I was always turned down was because the local Cabinet needed upgrading. Imagine my excitement early last year when I read it was to be upgraded by September 2011. Sure enough on Telecom wholesale maps it indicates it has been upgraded for ADSL2+ and shows my house in a red zone 600 meters from the roadside cabinet. 
I have made several requests to Telecom and Telstra Clear for BB since the upgrade, but they inform me that they cannot provide it to me, and cannot give me a reason why not, or whether it is permanent or just a temporary problem.  Why is it so hard to get an answer? Is it a ruse to keep me on the expensive, inadequate and under-performing XT-mobile T-Stick forever?

Create new topic
8034 posts

Uber Geek


  # 572395 23-Jan-2012 15:21
Send private message

Sounds odd.

I would try another couple of ISP's to see if you can get a better answer. Specifically try Xnet or Maxnet who are known to have pretty knowledgeable locals on the help desk.

4 posts

Wannabe Geek

  # 572401 23-Jan-2012 15:36
Send private message

ok thanks, will definitely try them.


19282 posts

Uber Geek
Inactive user

  # 572402 23-Jan-2012 15:38
Send private message

As above I would call another ISP something seems odd,

28264 posts

Uber Geek

Biddle Corp
Lifetime subscriber

  # 572417 23-Jan-2012 16:15
Send private message

It potentially has something to do with the RBI cabinet, which has overlapping coverage, and is due to completion in June 2012.

Any ISP can do a prequalification check on an address, so there is no harm in ringing around.

1948 posts

Uber Geek
Inactive user

  # 572502 23-Jan-2012 19:38
Send private message

If you want to PM me your name, address and account number I can look up and see what's going on.

It does from the Chorus availability map look a bit weird since it looks like you should be on RDB/20 Cabinet.  But as Steve rightly said you are in a RBI zone into RDB/P so that may be something to do with it.

1948 posts

Uber Geek
Inactive user

  # 572683 24-Jan-2012 12:19
Send private message

I had to go and ask someone in Chorus about this question and after speaking with one of the planners it seems that the project to commission that Cabinet (RDB/20) was not done for a whole raft of different reasons.  On the upside the RBI Cabinet RDB/P is due to be commissioned in June this year.  Leaving RDB/20 on the map was an oversight by the Chorus GIS guys and I have spoken with them and they are looking to correct the map to not show RDB/20 anymore.

Apologies for the miss-information on this.  It seems that the GIS data accidentally made its way into the production maps.

If I overlay the RDB/P Cabinet due to be commissioned by the end of June 2012 it shows you should be able to get service at that point.  With the grey outlined area showing the coverage area of the RDB/P cabinet.

This is more of a Chorus question rather than a Telecom one now that Chorus is a completely separate company.  But I was glad I could find out the definitive answer for you.  Albeit not the answer you were looking for.  But at least by the middle of the year you should be good to go.

4 posts

Wannabe Geek

  # 572848 24-Jan-2012 16:55
Send private message

Thank you everyone for your input and advice and especially to Plambrechtsen for taking the trouble to sort out the issue. Now I know that there is light at the end of the tunnel :-)

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.