I live in Dairy Flat, Auckland and have been waiting many years to be able to get Broadband. The reason I was always turned down was because the local Cabinet needed upgrading. Imagine my excitement early last year when I read it was to be upgraded by September 2011. Sure enough on Telecom wholesale maps it indicates it has been upgraded for ADSL2+ and shows my house in a red zone 600 meters from the roadside cabinet.
I have made several requests to Telecom and Telstra Clear for BB since the upgrade, but they inform me that they cannot provide it to me, and cannot give me a reason why not, or whether it is permanent or just a temporary problem. Why is it so hard to get an answer? Is it a ruse to keep me on the expensive, inadequate and under-performing XT-mobile T-Stick forever?
