Xtra Broadband Down? DNS Problem? [2012-02-07]

Forums › Spark New Zealand (including Skinny and BigPipe) › Xtra Broadband Down? DNS Problem? [2012-02-07]

CBSYS

133 posts

Master Geek

#96899 7-Feb-2012 01:18

Anyone else using Xtra has problem now?

CBSYS

133 posts

Master Geek

#578034 7-Feb-2012 01:21

their website is down as well

DarkShadow

1647 posts

Uber Geek

#578035 7-Feb-2012 01:23

Yep. Using a random proxy found on Google for now. 210.176.171.236:8080

lucky015

743 posts

Ultimate Geek

ID Verified

Trusted

#578036 7-Feb-2012 01:23

Just received a message from a friend saying the same thing, He's in Albany in Auckland.

CBSYS

133 posts

Master Geek

#578037 7-Feb-2012 01:28

Yep, I'm in Albany Auckland

fraseyboy

134 posts

Master Geek

#578038 7-Feb-2012 01:29

I'm in Wellington and have the same issues. Some sites like Facebook and Geekzone work but most don't, trhowing up DNS or empty response errors. Really really annoying. Hopefully it won't last.

CBSYS

133 posts

Master Geek

#578039 7-Feb-2012 01:34

leaveing DNS empty or using 208.67.220.220 & 208.67.222.222
got it works, but not for all sites

202.27.158.40 and 202.27.156.72 not working anymore

fraseyboy

134 posts

Master Geek

#578040 7-Feb-2012 01:45

Odd... My DNS addresses were 122.56.237.1 and 210.55.111.1.

Can't seem to figure out how to change DNS configuration on this standard Technicolor bundled router though. Awful interface.

Tradepub

Free professional, reference and technical white papers (affiliate link).

Finch

2849 posts

Uber Geek

#578042 7-Feb-2012 01:51

Seems to be fine now, lucky you guys could even load GZ.

CBSYS

133 posts

Master Geek

#578043 7-Feb-2012 01:52

it seems be back up and running now,
Confirmed anyone?

munchkin

939 posts

Ultimate Geek

Trusted

#578044 7-Feb-2012 01:58

Not working out in the Hutt, mobile broadband isn't working either. Connected at the moment via my 2degrees data card

Edit:
And we're back less than 5 minutes later.

johnr

19282 posts

Uber Geek
Inactive user

#578051 7-Feb-2012 05:59

Approx 1am in the morning the issue started so a very good chance it's not a fault but part of planned work

alienwithin

136 posts

Master Geek
Inactive user

#578053 7-Feb-2012 07:02

Feb 06, 2012
We?ll be making some changes to the Broadband network on Tuesday 7th February, between 12 am and 4 am. This may cause a temporary loss of Broadband service for some customers. If you have problems connecting to broadband between those hours please be patient as the interference should not take longer than 30 minutes. If you continue to have issues logging on after 30 minutes, please first reset your modem by unplugging the power cord to your modem and replacing it after 10 seconds. If that doesn?t help please call our broadband help desk on 0800 22 55 98 for further assistance. We apologise for the inconvenience

http://telecom.co.nz/whatsnew/broadbandnetworkstatus?f=all

johnr

19282 posts

Uber Geek
Inactive user

#578054 7-Feb-2012 07:06

There you go planned work!