Number change needed when moving within city?

Forums › Spark New Zealand (including Skinny and BigPipe) › Number change needed when moving within city?

stevenz

2802 posts

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#96980 8-Feb-2012 16:41

Is it usual procedure to need to have a new phone number when moving from one Wellington suburb to another (approx 5Km as the crow flies)? It's not a major problem, it just means we've got to find a few people who contact us infrequently and tell them the new number. I'm just interested as to why this is still necessary given that everything is computer-controlled these days.

The more annoying thing is that we had a nice number with sequential digits. :)

They also reckon they don't have a record of a "recent" telecom phone line to the house so there's a $63 charge for someone to go and have a butcher's - what constitutes "recent"?

@KnightNZ

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1948 posts

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#578776 8-Feb-2012 16:46

I'm pretty sure the phone numbers are constrained to the exchange they belong to.

So if you look up your old and new address in the Chorus Maps it will tell you which Exchange your coming from to. bcc.telecomwholesale.co.nz so there is a legacy dependency that cannot be easily worked around with the NEAX exchanges.

In regards to coming out to your house, if the previous owners had a phone line / broadband then Telecom can turn it back on. But the Broadband would have been un-jumpered by Chorus so they will need to get someone out to jumper it back in again.

That's my understanding as a customer (and I could be wrong here) when I joined Telecom and connected up to them.

Bung

6477 posts

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#578778 8-Feb-2012 16:48

Have you tried plugging a phone in at the new house? If there's a tone there try dialling 123.

stevenz

2802 posts

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#578782 8-Feb-2012 16:53

Bung: Have you tried plugging a phone in at the new house? If there's a tone there try dialling 123.

We don't move until this weekend, and they can't connect the line until Monday so I can't check anything over the weekend anyway.

We're smack-dab in the middle of a VDSL zone, it'd be nice if it was economical to ditch the phone line and just use my VoIP system via VDSL broadband instead, but she's a tad pricey, and I refuse to switch to TCL after a couple of times they've badly messed me around.

@KnightNZ

keewee01

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#578783 8-Feb-2012 16:54

Being Wellington then it is quite realistic that there might not have been a Telecom connection to that house in a while.

That said - they physical connection is likely still there. Maybe Telecom can't be bothered to fully check their records for that address to see if it has previously had an account at that address.

johnr

19282 posts

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#578787 8-Feb-2012 17:00

Port it over to Home phone wireless keep the same home number!

http://www.vodafone.co.nz/home-phone/wireless/

Then get naked BB and at a discounted cost $65 60 GB

http://www.vodafone.co.nz/naked-broadband/

BarTender

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#578795 8-Feb-2012 17:14

Port the phone over to WXC and see if Hosting Direct could still offer you the VDSL Geekzone promo?

stevenz

2802 posts

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#578799 8-Feb-2012 17:16

johnr: Port it over to Wireless home phone from Vodafone

That may well be on the cards, I'll see what the cell signal is like.

Did anyone ever implement that system where your cell phone becomes your home phone as soon as you're in range of the base-unit in your house?

@KnightNZ

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johnr

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#578804 8-Feb-2012 17:20

http://www.vodafone.co.nz/services/femtocell/

This traffic is Zero rated and does not come off the fixed line data bundle

John

johnr

19282 posts

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#578805 8-Feb-2012 17:22

stevenz:Did anyone ever implement that system where your cell phone becomes your home phone as soon as you're in range of the base-unit in your house?

You are speaking of Localzone this was in for a number of years but it was decommissioned a number of months back

John

freitasm

BDFL - Memuneh
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#578808 8-Feb-2012 17:27

When my parents-in-law moved houses they were going to lose their phone number of many years. I promptly ported it to WxC and got a naked broadband connection for them... VoIP FTW!

gregmcc

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#578811 8-Feb-2012 17:30

Isn't it funny that a phone number can be ported to a VOIP number that could terminate any where in the world, but can be ported to another exchange within the free calling area

stevenz

2802 posts

Uber Geek

#578822 8-Feb-2012 17:41

There's some food for thougth here, thanks guys.

As I've already started the migration process with Telecom I've probably missed out on migrating the number to another service. I'll look into the options with VF and WxC once we've moved, there shouldn't be any contracts involved so switching should be a relative non-issue. As I'm a lone user rather than a business, would WxC even want to talk to me?

I've got my 2Talk VoIP account autoforwarding to the number anyway (I just use it as a single point of contact for work/home/mobile) so setting that up on a naked broadband account would seem the simplest/cheapest solution to me.

@KnightNZ

BarTender

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#578823 8-Feb-2012 17:41

stevenz:
johnr: Port it over to Wireless home phone from Vodafone
?
?
That may well be on the cards, I'll see what the cell signal is like.

Did anyone ever implement that system where your cell phone becomes your home phone as soon as you're in range of the base-unit in your house?

I have to personally recommend VFX from World Exchange, it was great and you can't go wrong for $11.50 per month.? You get your voice mail messages in your e-mail inbox if you want.? Never had any drop outs and great voice quality.? I would say that's the cheapest way to keep your original line number.

For cell coverage you could check my maps.

http://dl.dropbox.com/u/22487235/Address.html and plug in your address.
or
http://dl.dropbox.com/u/22487235/geoloc.html from your GPS enabled cellphone.

To see where all the cellsites are. :)

andrewcnz

961 posts

Ultimate Geek

#578828 8-Feb-2012 17:48

stevenz: There's some food for thougth here, thanks guys.

As I've already started the migration process with Telecom I've probably missed out on migrating the number to another service. I'll look into the options with VF and WxC once we've moved, there shouldn't be any contracts involved so switching should be a relative non-issue. As I'm a lone user rather than a business, would WxC even want to talk to me?

I've got my 2Talk VoIP account autoforwarding to the number anyway (I just use it as a single point of contact for work/home/mobile) so setting that up on a naked broadband account would seem the simplest/cheapest solution to me.

Can't you customer link the old number(the number you like!) before its disconnected? Then sort what voip provider you want to port it to after you move.

stevenz

2802 posts

Uber Geek

#578835 8-Feb-2012 17:50

andrewcnz:Can't you customer link the old number(the number you like!) before its disconnected? Then sort what voip provider you want to port it to after you move.

What is this "customer link" of which you speak?

@KnightNZ

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