Start / stop Internet on Telecom

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heavenlywild

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#99155 13-Mar-2012 22:11

Over the past week my normally very reliable and fast broadband with Telecom has been very temperamental.

Basically, loading up a website (NZ or overseas), it would take a good 4-5 seconds for the page to 'hear back from the website' (sorry not sure of the technical term) before it starts loading the contents of the page. When it loads, it is fast. It's the waiting beforehand.

This also has meant that YouTube videos can stop loading at anytime, and restart, and stop again.

I am on Wi-Fi, and have reset the modem on numerous times.

I am based on the North Shore of Auckland. Anyone know what the issue could be?

heavenlywild

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#594965 14-Mar-2012 10:20

OK Telecom was very helpful this morning. Turns out that just changing the WPA to WEP fixed the slow speed.

You learn something new every day!

nickb800

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#594977 14-Mar-2012 10:36

Ahh, I think WEP has been discredited as secure, you really should use WPA

NonprayingMantis

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#594988 14-Mar-2012 10:42

probably worth having a go at chanigng the channel your wifi is using. It's possible that somebody is using the same channel nearby and it is interfering with yours.

change it by at 5 (i.e. if it is 6 now, then change it to 11) to minimise interference

heavenlywild

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#594995 14-Mar-2012 10:54

Thanks guys. Changed the security and it fixed everything. Strange that the slowdown came from nowhere.

Ragnor

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#595057 14-Mar-2012 13:35

heavenlywild: OK Telecom was very helpful this morning. Turns out that just changing the WPA to WEP fixed the slow speed.

You learn something new every day!

WTF at Telecom CSR's recommending using WEP!

heavenlywild

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#595059 14-Mar-2012 13:36

Ragnor:
heavenlywild: OK Telecom was very helpful this morning. Turns out that just changing the WPA to WEP fixed the slow speed.

You learn something new every day!

WTF at Telecom CSR's recommending using WEP!

The thing is, that fixed the issue. Very confusing stuff.

Update: I am beginning to think the Thomson wireless modem is about to die any moment. Very dodgy connectivity performance. Hence I have started this thread asking for recommendations here.

Dyson

Shop now for Dyson appliances (affiliate link).

Ragnor

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#595060 14-Mar-2012 13:37

Changing the WIFI type fixing the speed issue sounds co-incidental to me.

Next time you run into the same issue plug into the router via network cable and see if you can replicate the problem.

Probably if it's a Thomson modem/router is just needed a reboot.

heavenlywild

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#595063 14-Mar-2012 13:40

Ragnor: Changing the WIFI type fixing the speed issue sounds co-incidental to me.

Next time you run into the same issue plug into the router via network cable and see if you can replicate the problem.

Probably if it's a Thomson modem/router is just needed a reboot.

Yep, connected it with a network cable and it worked flawlessly. So I am thinking it is the wireless that's dying. Your thoughts?

Ragnor

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#595071 14-Mar-2012 14:00

Hmm give Inssider a run to check the signal quality and contention on the same channel
http://www.metageek.net/products/inssider/

richms

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#595591 15-Mar-2012 12:45

Or just wireless being wireless. Remember you dont have an exclusive license to use that band so you have to compete with the neighbours for it.

Richard rich.ms