Links in Geekzone emails don't work on some email clients

Forums › Geekzone › Links in Geekzone emails don't work on some email clients

1 | 2 | 3

6656 posts

Uber Geek
+1 received by user: 3474

Trusted

#1542803 27-Apr-2016 14:12

When you say GMail, you mean the GMail app from the Play Store? If so that's what I'm using. I wonder what's different.

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5

gzt

18679 posts

Uber Geek
+1 received by user: 7819

Lifetime subscriber

#1542805 27-Apr-2016 14:13

Is there any way as an exercise you can use the same client to retrieve the same mail from a different mail server? I'm thinking there might be some encoding set that the client is trying to respect.

freitasm

BDFL - Memuneh
80652 posts

Uber Geek
+1 received by user: 41036

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#1542808 27-Apr-2016 14:21

I am using the Gmail app from the store. And it now supports Exchange without having to install the service as I mentioned in the previous page.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

gzt

18679 posts

Uber Geek
+1 received by user: 7819

Lifetime subscriber

#1542809 27-Apr-2016 14:31

freitasm:
I am using the Gmail app from the store. And it now supports Exchange without having to install the service as I mentioned in the previous page.

http://venturebeat.com/2016/04/25/gmail-for-android-gets-microsoft-exchange-support/

Technofreak

6656 posts

Uber Geek
+1 received by user: 3474

Trusted

#1542821 27-Apr-2016 14:45

gzt: Is there any way as an exercise you can use the same client to retrieve the same mail from a different mail server? I'm thinking there might be some encoding set that the client is trying to respect.

I tried this. You might be onto something.

The same links sent via my Exchange email address work, so it seems there is a problem with the Xtra/Yahoo server. I wonder how I fix that?

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#1542861 27-Apr-2016 15:39

FYI.. The Samsung S3 (lollipop if I recall) default client handles the links fine for me (makes them links)

However The raw android inbox on the Moto X g2... does not.

Both pulling it from orcon via imap

Dell

Shop now for Dell laptops and other devices (affiliate link).

gzt

18679 posts

Uber Geek
+1 received by user: 7819

Lifetime subscriber

#1542964 27-Apr-2016 18:35

Technofreak:
gzt: Is there any way as an exercise you can use the same client to retrieve the same mail from a different mail server? I'm thinking there might be some encoding set that the client is trying to respect.

I tried this. You might be onto something.

The same links sent via my Exchange email address work, so it seems there is a problem with the Xtra/Yahoo server. I wonder how I fix that?

It may not be a problem as such, implementation differences.

Start by taking a look at the email header for the same email (if possible) from each server. Take a look at the Content-Type set by the server in each case. Compare other fields also for differences.

Edit: I realise these are not HTML mails email servers set this field in email header.

Technofreak

6656 posts

Uber Geek
+1 received by user: 3474

Trusted

#1543064 27-Apr-2016 21:41

Content type is the same for both servers. What else should I be looking at?

Content-Type: text/plain;
charset="us-ascii"

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5

gzt

18679 posts

Uber Geek
+1 received by user: 7819

Lifetime subscriber

#1543066 27-Apr-2016 21:49

Maybe just post both headers after removing anything you want to remain private.

Technofreak

6656 posts

Uber Geek
+1 received by user: 3474

Trusted

#1543082 27-Apr-2016 22:26

Exchange account

Return-Path: <XXXXXXX@xtra.co.nz>

From: "XXXXXX" <XXXXXX@xtra.co.nz>

To: <XXXXX@XXXXX.co.nz>

References: <002b01d1a025$4ee54f20$ecafed60$@xtra.co.nz>

In-Reply-To: <002b01d1a025$4ee54f20$ecafed60$@xtra.co.nz>

Subject: FW: Link test plain text

Date: Wed, 27 Apr 2016 14:24:32 +1200

Message-ID: <003601d1a032$1de4adf0$59ae09d0$@xtra.co.nz>

MIME-Version: 1.0

Content-Type: text/plain;

charset="us-ascii"

Content-Transfer-Encoding: 7bit

X-Mailer: Microsoft Outlook 14.0

Thread-Index: AQIa929Ze1Yd1KCX9bv0tiBk+vnERQIUy3Tw

Content-Language: en-nz

Xtra account

X-Apparently-To: XXXXXXX@xtra.co.nz; Wed, 27 Apr 2016 03:22:31 +0000

From: "XXXXXXX" <XXXXXXX@xtra.co.nz>

To: <XXXXXXXX@xtra.co.nz>

References: <003401d1a02f$57a233d0$06e69b70$@xtra.co.nz>

In-Reply-To: <003401d1a02f$57a233d0$06e69b70$@xtra.co.nz>

Subject: FW: Plain text test

Date: Wed, 27 Apr 2016 15:22:27 +1200

Message-ID: <003801d1a034$07319ad0$1594d070$@xtra.co.nz>

MIME-Version: 1.0

Content-Type: text/plain;

charset="us-ascii"

Content-Transfer-Encoding: 7bit

X-Mailer: Microsoft Outlook 14.0

Thread-Index: AQNRlzRS+eeRsQXno24dlljgnQbp05ydOZ7A

Content-Language: en-nz

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#1543093 27-Apr-2016 22:41

I take it you are seeing same as me? (The irony)

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#1543095 27-Apr-2016 22:46

Odd. Cant edit post I made from the phone to add the working one..

Technofreak

6656 posts

Uber Geek
+1 received by user: 3474

Trusted

#1543097 27-Apr-2016 22:49

Yep, exactly the same as you.

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5

gzt

18679 posts

Uber Geek
+1 received by user: 7819

Lifetime subscriber

#1543099 27-Apr-2016 23:02

Thats interesting. Are both accounts for those header inspections using the same protocol? (Pop3 | IMAP)

By the way the account you send from can make a difference to the header so ideally for that header check you want to look at two mails from the same source (ie; Geekzone) direct from each mail server to your client. The manual fwd is kind of invalid.

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#1543104 27-Apr-2016 23:11

In my case, both are IMAP pulled, same orcon acct. The only difference is the core Android v samsung/Touchwiz inboxes interpreting them

1 | 2 | 3