Vodafone NZ traffic to Geekzone affected

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freitasm

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# 138434 3-Jan-2014 22:00

It seems Vodafone continues to send traffic to Cloudflare Singapore instead of Sydney as other New Zealand ISP do. This seems to affect users with IP range 203.x.x.x

At the moment Cloudflare Singapore seems to have a problem connecting to our origin servers in Auckland so anyone accessing Geekzone through Vodafone NZ cable may see a timeout message.

Users of other ISPs or those connected via a VPN will not be affected.

I have opened a ticket with Cloudflare to check the connectivity from their servers in Singapore.

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hio77

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# 960963 3-Jan-2014 22:07

vodafone sure do seem to like to route things in odd seemingly non logical ways..

ild hate to be limited to cable from them, been bliss since i moved out and not had to put up with it.

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freitasm

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# 960974 4-Jan-2014 00:09

One person supports this post

This has now been restored.

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chevrolux

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# 961046 4-Jan-2014 10:58

Maybe it was just a once off but I saw a 504 timeout the other day on Snap ADSL. The error page had cloudfare on it.

My traceroute looks like it is going to sydney but maybe that is just a random abbreviation.

Trace to geekzone.co.nz

1 - 192.168.10.1
theboss.phillips
2 - 111.69.37.105
105.37.69.111.static.snap.net.nz
3 - 111.69.37.104
104.37.69.111.static.snap.net.nz
4 -
5 - 202.167.228.156
23655.syd.equinix.com
6 - 202.167.228.154
13335.syd.equinix.com
7 - 108.162.204.101
geekzone.co.nz

freitasm

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# 961047 4-Jan-2014 11:00

The problem in the topic was related to Cloudflare's Singapore node not connecting to our origin server.

It only affected Vodafone users because all other ISPs send Cloudflare traffic to Sydney (39ms). Vodafone is the only sending traffic to Singapore instead (150ms), even though the traffic goes through Sydney on the way there.

Tracing route to geekzone.co.nz [108.162.204.101] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms MP264.home [192.168.2.1]

2 * * * Request timed out.

3 10 ms 14 ms 14 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]

4 18 ms 19 ms 17 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]

5 * * 18 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]

6 22 ms 24 ms 21 ms unknown.telstraglobal.net [134.159.174.41]

7 45 ms 50 ms 43 ms i-0-1-4-1.sydo-core02.bx.telstraglobal.net [202.84.140.181]

8 47 ms 47 ms 51 ms i-0-6-0-6.sydo-core01.bi.telstraglobal.net [202.84.223.37]

9 98 ms 99 ms 98 ms i-6-0-0.pthp-core01.bi.telstraglobal.net [202.84.143.142]

10 148 ms 147 ms 147 ms i-6-0-0.6ntp-core01.bx.telstraglobal.net [202.84.143.94]

11 154 ms 151 ms 151 ms i-0-3-0-0.6ntp02.bi.telstraglobal.net [202.84.243.82]

12 150 ms 149 ms 153 ms pacnet-peer.6ntp02.pr.telstraglobal.net [202.126.173.98]

13 151 ms 151 ms 151 ms te0-0-2-0.wr1.sin0.asianetcom.net [61.14.157.109]

14 160 ms 150 ms 151 ms gi4-0-0.gw2.sin3.asianetcom.net [61.14.157.134]

15 156 ms 151 ms 157 ms te0-0-0-4.gw3.sin3.asianetcom.net [202.147.32.101]

16 149 ms 149 ms 149 ms CDF-0014.asianetcom.net [203.192.169.226]

17 151 ms 150 ms 149 ms 108.162.204.101

Trace complete.

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Kiwiprobie

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# 976215 28-Jan-2014 20:31

My turn. my turn, lol:

traceroute to geekzone.co.nz (162.159.243.82), 30 hops max, 40 byte packets
1 f0-1-0-15-c7507-1.kc.net.nz (202.27.217.193) 2.76 ms 0.619 ms 0.572 ms
2 cr1.kci.net.nz (202.27.217.134) 0.635 ms 1.097 ms 0.701 ms
3 202.169.192.245 (202.169.192.245) 0.787 ms 0.795 ms 1.144 ms
4 202.169.192.18 (202.169.192.18) 1.713 ms 1.791 ms 1.097 ms
5 202.169.192.115 (202.169.192.115) 1.413 ms 1.609 ms 1.316 ms
6 ae4-100.akbr6.global-gateway.net.nz (122.56.118.169) 7.785 ms 1.222 ms 1.648 ms
7 * * ae5-2.akbr7.global-gateway.net.nz (210.55.202.213) 2.737 ms
8 * ae1-10.tkbr12.global-gateway.net.nz (202.50.232.37) 1.831 ms 3.073 ms
9 xe0-1-0.sebr1.global-gateway.net.nz (202.50.232.14) 24.819 ms ae1-10.sebr2.global-gateway.net.nz (202.50.232.242) 25.287 ms xe0-1-0.sebr1.global-gateway.net.nz (202.50.232.14) 25.095 ms
10 ae1-10.sebr2.global-gateway.net.nz (202.50.232.242) 26.112 ms 13335.syd.equinix.com (202.167.228.154) 25.123 ms ae1-10.sebr2.global-gateway.net.nz (202.50.232.242) 25.18 ms
11 13335.syd.equinix.com (202.167.228.154) 25.434 ms 162.159.243.82 (162.159.243.82) 24.666 ms 13335.syd.equinix.com (202.167.228.154) 25.005 ms

freitasm

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# 976220 28-Jan-2014 20:39

Good to know. My current ping to geekzone.co.nz over Vodafone NZ cable network is now 238ms.

It gets worse by the day.

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SCM

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# 976228 28-Jan-2014 20:51

IPv6 via Snap FWIW...

Tracing route to geekzone.co.nz [2400:cb00:2048:1::a29f:f252]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [*:*:*]
2 11 ms 12 ms 11 ms 2406:e000:2801:5::1
3 11 ms 11 ms 10 ms 2406:e000:2800:a::1
4 * * * Request timed out.
5 61 ms 55 ms 53 ms 23655.syd.equinix.com [2001:de8:6::2:3655:1]
6 54 ms 60 ms 52 ms 13335.syd.equinix.com [2001:de8:6::1:3335:1]
7 53 ms 53 ms 53 ms 2400:cb00:2048:1::a29f:f252

hio77

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# 976233 28-Jan-2014 20:59

SCM: IPv6 via Snap FWIW...

Tracing route to geekzone.co.nz [2400:cb00:2048:1::a29f:f252]
over a maximum of 30 hops:

1 2 11 ms 12 ms 11 ms 2406:e000:2801:5::1
3 11 ms 11 ms 10 ms 2406:e000:2800:a::1
4 * * * Request timed out.
5 61 ms 55 ms 53 ms 23655.syd.equinix.com [2001:de8:6::2:3655:1]
6 54 ms 60 ms 52 ms 13335.syd.equinix.com [2001:de8:6::1:3335:1]
7 53 ms 53 ms 53 ms 2400:cb00:2048:1::a29f:f252

even that is a tad high!

Tracing route to geekzone.co.nz [2400:cb00:2048:1::a29f:f252]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms fritz.box [-]
2 15 ms 9 ms 6 ms 2406:e000:97:1::1
3 9 ms 7 ms 6 ms 2405:a400:2de5:b002::2
4 29 ms 29 ms 29 ms 23655.syd.equinix.com [2001:de8:6::2:3655:1]
5 38 ms 29 ms 29 ms 13335.syd.equinix.com [2001:de8:6::1:3335:1]
6 29 ms 29 ms 30 ms 2400:cb00:2048:1::a29f:f252

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.