Using Outlook for Android - links to GZ topics won't link

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lchiu7

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#192220 2-Mar-2016 12:10

I usually use Typeapp for my Android email client and that works fine on my Nexus 6 and Nexus 7. But for some reason in my current business environment using a guess WiFi network, typeapp will download email headers okay over IMAP but fails to download the body of the message.

Not sure why so I have switched to Outlook for Android since it's IMAP I can get mail on all my clients.

This is the strange behaviour that occurs. Outlook works fine but for email from GZ the hyperlinks to the topic don't work for some reason whereas hyperlinks to pretty much all other sites from other emails work just fine.

For example here is what the screen in Outlook shows when displaying an email from GZ.

The link looks clickable but it's not and nothing I do can select it.

Sincce links work fine with all other emails just wonder if the link is malformed in some way?

Thanks

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

freitasm

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#1504812 2-Mar-2016 12:20

Outlook for Android has the same problem that existed in Windows 10 Mai and it is now fixed. It is not only Geekzone and this has been reported to Microsoft. Add your voice and complain.

I am quite happy using Gmail to access Office 365 and things just work.

nathan

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#1504851 2-Mar-2016 12:35

please use the in-app, Settings, Help to provide the feedback/contact support

I'm not sure that this is the same issue as the Windows 10 Mail issue, they are completely different code bases, and IIRC the Windows 10 issue was truncating URLs after the #, whereas this isn't

freitasm

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#1504860 2-Mar-2016 12:56

IIRC somewhere it was said the app is having troubles with numbers in URL and misidentifying these as phone numbers hence the URL is highlight like a hyperlink but not working as such.

nathan

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#1504861 2-Mar-2016 12:57

freitasm: IIRC somewhere it was said the app is having troubles with numbers in URL and misidentifying these as phone numbers hence the URL is highlight like a hyperlink but not working as such.

thanks I'll try to find out

I can repro this on my Android too, none of the URLs, even the ads at the bottom of your emails work

whereas it works on Outlook on iOS fine

freitasm

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#1504862 2-Mar-2016 13:00

If you find out please let us know. I would rather use Outlook on Android as it looks a lot better than Gmail.

lchiu7

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#1504873 2-Mar-2016 13:01

I wouldn't normally use Outlook for Android but for some reason it's the only mail app on Android that works in the public WiFi access I use. I normally use typeapp which is fine but it downloads headers but not the body of the message and cannot send emails over SMTP port 465.

I don't know what Outlook for Android does but it seems to work for grabbing and sending mail but URL's are broken.

I will send the feedback.

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

lchiu7

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#1504874 2-Mar-2016 13:02

freitasm: If you find out please let us know. I would rather use Outlook on Android as it looks a lot better than Gmail.

Gmail also doesn't work for me for myy non Gmail account but works for Gmail.

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

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freitasm

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#1504986 2-Mar-2016 14:35

lchiu7:
freitasm: If you find out please let us know. I would rather use Outlook on Android as it looks a lot better than Gmail.

Gmail also doesn't work for me for myy non Gmail account but works for Gmail.

GMail can work with native Office 365 if you install the Google Exchange Services APK. You can then create a new account and Office 365 will be an option.

lchiu7

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#1504989 2-Mar-2016 14:37

That's not the issue. It appears to be a network issue with the WiFi connection I am using. Gmail won't even connect to my IMAP server on this connection but works fine on other WiFi or on a tethered phone. I am just trying to work around a network issue.

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.