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Forums › Geekzone › Geekzone Subscription Dropped Off
alasta

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#304058 1-Apr-2023 12:42
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I renewed my Geekzone subscription recently and I have a receipt from PayPal dated 1/3/23 which shows a 'yearly' billing cycle and next payment due on 1/3/24. 

 

When logging in today there are ads everywhere and a prompt asking me to subscribe, so it looks like the system only renewed my subscription for a month when it was supposed to be for a year. Is anyone else having the same problem? 

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Bung
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  #3057429 1-Apr-2023 12:48
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The Benign Dictator is probably doing gentleman's hours. Drop him a PM.

 
 
 
 

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alasta

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  #3057438 1-Apr-2023 13:56
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It seems to be okay now. The system must have just gone berserk for a brief time. 

freitasm
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  #3057449 1-Apr-2023 14:00
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Fixed now. For a month the subscription code was wrong - I thought I fixed all subs in that period, obviously missed yours. It will happen again on next Feb/Mar renewals (code is fixed but existing year subs contain wrong code).

 

I can fix it again next year or cancel sub to create a new one later. Something to work on when it happens.




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