Convenience Fee for paying bill

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21brandon21

145 posts

Master Geek
+1 received by user: 18

#143755 25-Apr-2014 18:28

I just want to confirm why there is a 2% Conv Fee applied to us paying our bill online using our Visa Debit Card? This means I'm paying an extra $5 month ($60 year). When I pay other bills such as Power, topping up my Telecom Prepay Via Debit Visa on their website and even buying stuff on Trademe I'm not charged a Conv Fee. So why does Vodafone implement this?

Has this fee been implemented by Visa? And if so why isn't this fee being applied to the other bills I listed? Why would you even be charged using YOUR money on your Visa Debit. I would understand if it was a Credit Card.

farcus

1626 posts

Uber Geek
+1 received by user: 437

#1031301 25-Apr-2014 18:37

It's charged by the CC company.
Most phone companies and Electricity suppliers charge it - but with electricity companies they usually hide it by giving you a smaller prompt payment discount than if you pay by DD

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1031303 25-Apr-2014 18:39

5% where did you get that figure from?

garbonzai

317 posts

Ultimate Geek
+1 received by user: 51

#1031305 25-Apr-2014 18:40

It's all explained in this thread,

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=142465

Fee should be 2% not 5%, I don't like it either and think it's penny pinching so the CEO can get there bonus.

21brandon21

145 posts

Master Geek
+1 received by user: 18

#1031306 25-Apr-2014 18:41

farcus: It's charged by the CC company.
Most phone companies and Electricity suppliers charge it - but with electricity companies they usually hide it by giving you a smaller prompt payment discount than if you pay by DD

I top up $20 on the Telecom Website, why don't I get charged a Conv Fee? I don't get charged from Trademe, Online Stores either.

Plus I don't get charged when I purchase from stores using my Visa Debit Card? (Inserting chip into the machines)