Convenience Fee for paying bill

Forums › Vodafone New Zealand › Convenience Fee for paying bill

21brandon21

126 posts

Master Geek

# 143755 25-Apr-2014 18:28

I just want to confirm why there is a 2% Conv Fee applied to us paying our bill online using our Visa Debit Card? This means I'm paying an extra $5 month ($60 year). When I pay other bills such as Power, topping up my Telecom Prepay Via Debit Visa on their website and even buying stuff on Trademe I'm not charged a Conv Fee. So why does Vodafone implement this?

Has this fee been implemented by Visa? And if so why isn't this fee being applied to the other bills I listed? Why would you even be charged using YOUR money on your Visa Debit. I would understand if it was a Credit Card.

farcus

1035 posts

Uber Geek

# 1031301 25-Apr-2014 18:37

It's charged by the CC company.
Most phone companies and Electricity suppliers charge it - but with electricity companies they usually hide it by giving you a smaller prompt payment discount than if you pay by DD

johnr

19282 posts

Uber Geek
Inactive user

# 1031303 25-Apr-2014 18:39

5% where did you get that figure from?

garbonzai

266 posts

Ultimate Geek

# 1031305 25-Apr-2014 18:40

It's all explained in this thread,

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=142465

Fee should be 2% not 5%, I don't like it either and think it's penny pinching so the CEO can get there bonus.

Desktop AMD Ryzen 1600/RX-580/24GB Ram/29" UHD monitor, 1 laptop, Galaxy S7, Huawei something, raspberry PI, Sony Android TV plus other gadgets..... and puss (cat)

21brandon21

126 posts

Master Geek

# 1031306 25-Apr-2014 18:41

farcus: It's charged by the CC company.
Most phone companies and Electricity suppliers charge it - but with electricity companies they usually hide it by giving you a smaller prompt payment discount than if you pay by DD

I top up $20 on the Telecom Website, why don't I get charged a Conv Fee? I don't get charged from Trademe, Online Stores either.

Plus I don't get charged when I purchase from stores using my Visa Debit Card? (Inserting chip into the machines)