Any other ex-TelstraClear customers received a random bill?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Any other ex-TelstraClear customers received a random bill?

plambrechtsen

1948 posts

Uber Geek
Inactive user

#157333 27-Nov-2014 20:13

Just received this in the post. I was told it was a $1.50 charge for sending me a paper bill. Strangely enough I haven't had any services with TelstraClear since early 2011. But the bill did make me chuckle.

Andib

1364 posts

Uber Geek

ID Verified

Trusted

#1184415 27-Nov-2014 20:39

Edit: On 2nd thought, They're likely just writing off debt that isn't worth pursuing. E.g if you managed to get a $1.50 paper bill charge but had paid your final bill already the system wouldn't generate a invoice itself.

<#
.DISCLAIMER
Anything I post is my own and not the views of my past/present/future employer.
#>

nigelj

856 posts

Ultimate Geek

#1184456 27-Nov-2014 21:34

$1.50, could it be anything to do with paper bills? (I.e. they applied it to all accounts that hadn't opted for non-paper bills, (but the actual bill didn't get printed, because it wasn't scheduled to/in the batch), then realized they had to reverse it which in turn generated another paper bill?)

Edit2: Realized P.L. acked that it was paper bills, that'd teach me for not reading properly...

Behodar

10518 posts

Uber Geek

Trusted

Lifetime subscriber

#1184457 27-Nov-2014 21:41

I left TCL/Vodafone about six months ago and I used to receive paper bills. I haven't had one of these (yet).

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1185192 28-Nov-2014 22:58

i received a vodafone bill for $0.00 also, the account it made reference to was closed 5 years ago. Go Figure.

[ SIGNATURE HERE ]

kiwikiwi

455 posts

Ultimate Geek

#1185196 28-Nov-2014 23:14

One of my friends still gets a paper bill every month telling him that his vodafone account has 60c credit on his account.
This has happened since 2012. Top that.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1185809 30-Nov-2014 16:35

kiwikiwi: One of my friends still gets a paper bill every month telling him that his vodafone account has 60c credit on his account.
This has happened since 2012. Top that.

And we have a winner, vodafone doing it right since ages ago........

[ SIGNATURE HERE ]

nzkiwiman

2585 posts

Uber Geek

Subscriber

#1186037 1-Dec-2014 08:41

Thankfully the paper "bills" I got from Clear.net and then Vodafone telling me I had $3.xx credit stopped about 18 months ago.