[TelstraClear] Cant Reach a site through my cable

Forums › One NZ (including Farmside) › [TelstraClear] Cant Reach a site through my cable

EvilSteve

232 posts

Master Geek
+1 received by user: 1

#23948 11-Jul-2008 16:36

was just wondering if anyone else on TCL Cable could reach "http://www.escapistmagazine.com/videos/view/zero-punctuation"
or even just "http://www.escapistmagazine.com" without any trouble?

I have 3 computers at home that cant get there although i can use a web based proxy to get to the site but cant watch the vids through it.

My work pc goes there fine but im in enough trouble as it is with internet usage without watching gaming videos

If it is just with TCL, is there anything i can do or anything TCL can do or am i just going to have to use a friends computer?

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22 posts

Geek

#147046 12-Jul-2008 10:41

No probs here. Tried a traceroute? (tracert on windows)

$ traceroute escapistmagazine.com
traceroute to escapistmagazine.com (216.27.11.195), 30 hops max, 40 byte packets

2 203-97-103-1.cable.telstraclear.net (203.97.103.1) 60.800 ms 61.655 ms 64.942 ms
3 ae0-840.ie4.telstraclear.net (203.167.223.114) 36.889 ms 36.621 ms 36.583 ms
4 ge-1-2-0-843.ie1.telstraclear.net (218.101.61.105) 53.915 ms 54.761 ms 55.783 ms
5 ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251) 56.732 ms 56.618 ms 58.919 ms
6 203.167.233.10 (203.167.233.10) 58.934 ms 45.599 ms *
7 static.net.reach.com (202.84.142.189) 251.590 ms 251.709 ms 251.537 ms
8 i-pc-8.tlot03.net.reach.com (202.84.251.150) 251.411 ms 250.640 ms 250.377 ms
9 eqix.lsan.twtelecom.net (206.223.123.36) 252.708 ms 249.432 ms 251.408 ms
10 66-194-222-202.static.twtelecom.net (66.194.222.202) 345.862 ms 347.522 ms 347.674 ms
11 66-194-222-202.static.twtelecom.net (66.194.222.202) 354.553 ms 354.415 ms 354.370 ms
12 cr2-g2-1.ral.hostedsolutions.com (216.27.80.198) 366.667 ms 366.526 ms 366.369 ms
13 cr2-g5-2.cry.hostedsolutions.com (216.27.31.45) 366.233 ms 366.203 ms 366.095 ms
14 dr3-g2-2.cry.hostedsolutions.com (216.27.30.78) 365.982 ms 366.430 ms 366.356 ms
15 porter.warcry.com (216.27.31.178) 367.866 ms 374.850 ms 375.181 ms
16 amber.warcry.com (216.27.11.195) 375.422 ms 373.681 ms 374.096 ms

EvilSteve

232 posts

Master Geek
+1 received by user: 1

#147451 13-Jul-2008 16:13

Tracing route to amber.warcry.com [216.27.11.195]
over a maximum of 30 hops:

1     *        *        *     Request timed out.
2     *        *        *     Request timed out.
3     *        *        *     Request timed out.
4     *        *        *     Request timed out.
5     *        *        *     Request timed out.
6     *        *        *     Request timed out.
7     *        *        *     Request timed out.
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16   290 ms   308 ms   306 ms amber.warcry.com [216.27.11.195]

Doesnt really look anything like your results!

Crowbar

150 posts

Master Geek
+1 received by user: 19

#147494 13-Jul-2008 19:00

I have thesame problem (have had for months) - although sometimes it loads, not often, and it seems to be random.

A friend of mine, also in Chch on Cable has the same problems.

EvilSteve

232 posts

Master Geek
+1 received by user: 1

#147953 14-Jul-2008 23:41

Yea i did manage to get it to work once or twice but i still couldnt load the videos from that site. through a proxy it works fine so that leads me to believe its something to do with my IP??

i4n

43 posts

Geek
+1 received by user: 1

#148097 15-Jul-2008 14:25

tracert worked for me. no problems from cable in kapiti.
Can you even hit the first hop?

Ropata

318 posts

Ultimate Geek
+1 received by user: 33
Inactive user

#151227 25-Jul-2008 10:56

Just changed my dns to the clearnet ones and loaded the page straight away.

Lenovo

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EvilSteve

232 posts

Master Geek
+1 received by user: 1

#152205 28-Jul-2008 21:12

what are the clearnet ones?

Ropata

318 posts

Ultimate Geek
+1 received by user: 33
Inactive user

#152240 28-Jul-2008 23:07

203.97.33.1 and 203.97.37.1
Ha ha, after waiting an hour to get through to a tech he told me to use these numbers and it worked straight away.
Now they hardly work if at all.

Belsamber

22 posts

Geek

#152271 29-Jul-2008 07:10

Could try OpenDNS:

208.67.222.222 (resolver1.opendns.com)
208.67.220.220 (resolver2.opendns.com)

EvilSteve

232 posts

Master Geek
+1 received by user: 1

#152272 29-Jul-2008 07:21

Is there any downside to using open DNS instead of a telstra/clear one?
Is it slower, or riskier etc etc??

Belsamber

22 posts

Geek

#152275 29-Jul-2008 07:47

This seems to be a good summary:

http://www.hanselman.com/blog/OpenDNS.aspx

The response time will be slightly slower - hosted in the States instead of NZ.

AliExpress

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EvilSteve

232 posts

Master Geek
+1 received by user: 1

#152524 29-Jul-2008 20:17

openDNS didnt work for me, the clear DNS numbers made the page load more often than not but takes a while and still cant watch the videos.

Is there anything else that can cause this?
I remember a while back that one site i was trying to sign up to wouldnt let me because of
my IP, i cant remember what it said but in short, it said it was bad...

Screeb

698 posts

Ultimate Geek
+1 received by user: 52

#153087 31-Jul-2008 18:26

I might as well join in. I too can't access escapistmagazine.com or warcry.com (its host). Playing around with DNS servers isn't helping much (must be some caching going on, flushdns doesn't help, giving up). Either way, it's a workaround at best. There's obviously something wrong with TelstraClear's (Paradise's?) DNS server. How on earth did they manage that? And why haven't they acknowledged it?

Ropata

318 posts

Ultimate Geek
+1 received by user: 33
Inactive user

#153105 31-Jul-2008 19:30

The guy that maintains the warcry servers posted over on GP forums about getting affected persons to do a trace route to his server. Not sure why.

Screeb

698 posts

Ultimate Geek
+1 received by user: 52

#153126 31-Jul-2008 21:04

Ropata: The guy that maintains the warcry servers posted over on GP forums about getting affected persons to do a trace route to his server. Not sure why.

Yeah, tracert isn't going to reveal anything. It works as expected when using the warcry.com IP (216.27.11.196). Of course, tracert-ing "www.warcry.com" doesn't work, which is basically the issue in the first place.

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