Upgraded to Vodafone FibreMax but not getting the speeds expected

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Upgraded to Vodafone FibreMax but not getting the speeds expected

Mershroom

17 posts

Geek

#288919 1-Aug-2021 13:55

Kia ora everyone

Recently upgraded from a 2Degrees 100/20 fibre connection to a Vodafone 900/400 fibremax connection.

Here are some basics:

Running a Netgear Nighthawks R8000 router (latest firmware)
- Also tested with a HG659b router (latest firmware)
- Tried 3 different ethernet cables from router to ONT (Model 300)
Running a Netgear Nighthawk AC7000 wifi network card
- Netgear Genie software shows 1170mbps connection to router over my home wifi

Speedtest shows my best results is around 200/200 whether I am testing morning, noon or night. I have tried running speedtest via LAN 1GB connection and have similar results.

I totally appreciate that ISP specific router ensures like the Ultra Hub Modem from Vodafone would be the best way to go. But .... surely, running the kind of hardware I am I should expect at least 50% of the speed advertised (450)

I have logged an issue with a human via Vodafone chat, and a technician will be checking and checked the vodafone bring your own modem settings against mine.

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#2753210 1-Aug-2021 14:08

You are testing over wifi?

Try test over Lan from pc to router.

Voice gives context

Mershroom

17 posts

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#2753213 1-Aug-2021 14:10

I've updated post, to say that I have tested via LAN 1GB connection and get similar results.

sbiddle

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Biddle Corp

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#2753216 1-Aug-2021 14:14

What about when you test on net to a VF server and not off-net to something which is clearly taking a very long routing path to get there?

Mershroom

17 posts

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#2753217 1-Aug-2021 14:17

How do I do this?

Linux

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#2753218 1-Aug-2021 14:30

Change server and select Vodafone

The option is in your screen shot

chevrolux

4962 posts

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#2753231 1-Aug-2021 15:10

The fact you're getting well over 100/20 speeds tells me the provisioning on your connection is probably not the issue. Have you tried a "real world" test like pulling down a well seeded torrent (like a Ubuntu ISO).

And just because the hardware is expensive, doesn't mean its good. An $80 Mikrotik can hit 800Mbps on a PPPoE connection.

Mershroom

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#2753238 1-Aug-2021 15:30

AliExpress

Shop now on AliExpress (affiliate link).

l43a2

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#2753240 1-Aug-2021 15:37

try the windows 10 app instead of the browser.

sdavisnz

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#2753241 1-Aug-2021 15:39

Also, what pc are you using to test?

Voice gives context

Mershroom

17 posts

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#2753245 1-Aug-2021 15:54

My rig's specs ...

I downloaded and ran Windows 10 speedtest app, with similar results

l43a2

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#2753311 1-Aug-2021 17:20

is there any updates for your ethernet driver? - looks like there could be, grab the latest LAN driver from here: https://www.msi.com/Motherboard/support/B360M-BAZOOKA#down-driver&Win10%2064

chevrolux

4962 posts

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#2753326 1-Aug-2021 18:13

Try a torrent! Rip down a Ubuntu torrent and see what you get.

Speedtest has become pretty unreliable with people (*cough* unifi nightmare machines users *cough*) running automated tests against them constantly just so their little dashboard looks cool.

NickR1

91 posts

Master Geek

One NZ

#2753339 1-Aug-2021 19:14

l43a2:

is there any updates for your ethernet driver? - looks like there could be, grab the latest LAN driver from here: https://www.msi.com/Motherboard/support/B360M-BAZOOKA#down-driver&Win10%2064

This is a great suggestion. Scenarios where upload > download are often related to the NIC.

Mershroom

17 posts

Geek

#2753340 1-Aug-2021 19:30

Thanks I've updated my driver, however I am experiencing roughly the same speeds across multiple devices whether LAN or Wifi which leads me to think it's Router / Fibre related?

Spyware

3762 posts

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#2753341 1-Aug-2021 19:31

Think again.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

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