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ArnoldGoat

54 posts

Master Geek


#64437 15-Jul-2010 14:26
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I very occasionally access WAP pages from my 6310i, including Metro bus info, and my own weather station. This has stopped working with the error 'File format unknown'. I tried reloading the OTA settings from VF but it made no difference. Have they changed something? Interestingly, if I put in a 2degrees SIM card, it works, even if I leave the WAP settings pointing to VF.

I also borrowed a friend's old 6310i and it exhibited exactly the same problem. What can be going on? (I'm not feeling emotionally strong enough to call the VF helpdesk!)

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johnr
19282 posts

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  #351907 15-Jul-2010 14:32
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invalid file format is not related to the handset settings maybe you should post the URL so other people can test on their devices




ArnoldGoat

54 posts

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  #351947 15-Jul-2010 15:47
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But it does it for ALL the URLs in the bookmarks. Also, it works if I use the 2degress SIM card, which would use the same URLs as they are in the phone's bookmark store.

johnr
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  #353090 18-Jul-2010 20:17
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URLs??



ArnoldGoat

54 posts

Master Geek


  #353193 19-Jul-2010 00:56
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Sorry, I edited them into the earlier post, but it seems I didn't save it properly.

This one is for my weather station via a web server at home. I just checked it from a Sony phone:
http://maybros.d2g.com/weather/wx.wml

And this for Christchurch buses:
http://rtt.metroinfo.org.nz/RTT/Public/Mobile/Main.aspx

I have reported the problem via email to Vodafone. No reply yet. This is the info I sent to VF with the problem report.

Ken

===========================================================

This is what I get in my proxy server log when an inbound connection for http://maybros.d2g.com/weather/wx.wml is made:

202-73-198-32.vodafone.net.nz - - [15/Jul/2010:16:41:50 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 200 489 0*-1.000+1.016:H:0+
(KAKA is the name of the webserver on my LAN that the inbound connection is routed to). No page displayed.

This is what I got last month when it was working:
202-73-207-32.vodafone.net.nz - - [30/Jun/2010:18:36:10 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 406 1713 0*0.000+0.047:P:0s
wap.nzcomms.co.nz - - [30/Jun/2010:18:37:14 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 484 0*0.000+0.000:O:0d
(page displayed OK)

And this is what I get if I use 2degrees now:
wap.nzcomms.co.nz - - [15/Jul/2010:16:58:44 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 489 0*-1.000+1.000:H:0d
(page displayed OK)

The difference between working and not seems to involve wap.nzcomms.co.nz

Of course, I cannot tell what is going wrong with connecting to
http://rtt.metroinfo.org.nz/RTT/Public/Mobile/Main.aspx
as it is outside my control, but the symptoms are similar, i.e. can access via 2degrees but not VF.

Have you changed something to stop it working?

#100715-000917 ref

ArnoldGoat

54 posts

Master Geek


  #353426 19-Jul-2010 14:54
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Looking again at the proxy server log, I guess that HTTP/1.1 200... means it was OK (it displayed the page), and
HTTP/1.1 406... is HTML error 'Not Acceptable' which may translate to 'File Format unknown' in the Nokia (and it didn't display the page).

So, it changed from 'OK' in June, to 'Not acceptable' in July, with no changes made by me.

I found this on the web:

Fixing 406 errors - general


This error occurs very infrequently in Web browsers, because most browsers will accept any data returned from the Web server.

If the client is not a Web browser, then anyone can only investigate the problem by looking at the Accept headers generated by the client system and the data stream returned by the Web server. If you do not have access to the source code for these systems, the only thing you can do is refer the problem to technical support people at the companies that developed the systems.




Since my website (and the bus one) don't generate errors on the 6310i using 2degrees SIM, or on a Sony handset using VF SIM, I feel sure it must be some subtle change at VF where it detects what sort of handset is calling.

johnr
19282 posts

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  #353427 19-Jul-2010 14:59
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Do you get the same error if you use the internet access point www.vodafone.net.nz?

ArnoldGoat

54 posts

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  #353433 19-Jul-2010 15:12
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I get 'connection lost, try again' repeatedly. If I go to http://www.vodafone.net.nz in a PC web browser it immediately redirects to www.vodafone.co.nz (but that may be because it knows it's a PC browser).

 
 
 

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johnr
19282 posts

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  #353435 19-Jul-2010 15:14
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Sorry packet switch access point www.vodafone.net.nz not URL

johnr
19282 posts

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  #353442 19-Jul-2010 15:27
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I have just tested this on my Nokia handset using the WAP access point and the page displayed fine

The second URL I can't reach metro INFO one

ArnoldGoat

54 posts

Master Geek


  #353449 19-Jul-2010 15:33
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Is it the same model, 6310i ?

I guess this was you?
202.73.198.161 - - [19/Jul/2010:15:13:36 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 200 482 0*-1.000+1.750:H:0+
emulator.tagtag.com - - [19/Jul/2010:15:14:13 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.625:P:0-
emulator.tagtag.com - - [19/Jul/2010:15:17:12 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.031:P:0-
emulator.tagtag.com - - [19/Jul/2010:15:17:19 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.016:P:0-
emulator.tagtag.com - - [19/Jul/2010:15:17:41 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.000:P:0-
202-73-207-32.vodafone.net.nz - - [19/Jul/2010:15:22:47 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 200 482 0*-1.000+1.110:H:0+
202-73-207-32.vodafone.net.nz - - [19/Jul/2010:15:25:32 +0000] "GET builtin:icons/ysato/default.ico HTTP/1.1" 200 1905 0*0.000+0.000:I:0+
202.73.206.32 - - [19/Jul/2010:15:25:58 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 200 485 0*0.000+0.219:RN:1+

johnr
19282 posts

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  #353452 19-Jul-2010 15:37
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ArnoldGoat: Is it the same model, 6310i ?

I guess this was you?
202.73.198.161 - - [19/Jul/2010:15:13:36 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 200 482 0*-1.000+1.750:H:0+
emulator.tagtag.com - - [19/Jul/2010:15:14:13 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.625:P:0-
emulator.tagtag.com - - [19/Jul/2010:15:17:12 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.031:P:0-
emulator.tagtag.com - - [19/Jul/2010:15:17:19 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.016:P:0-
emulator.tagtag.com - - [19/Jul/2010:15:17:41 +0000] "GET http://kaka/weather/wx.wml HTTP/1.0" 200 482 0*-1.000+1.000:P:0-
202-73-207-32.vodafone.net.nz - - [19/Jul/2010:15:22:47 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 200 482 0*-1.000+1.110:H:0+
202-73-207-32.vodafone.net.nz - - [19/Jul/2010:15:25:32 +0000] "GET builtin:icons/ysato/default.ico HTTP/1.1" 200 1905 0*0.000+0.000:I:0+
202.73.206.32 - - [19/Jul/2010:15:25:58 +0000] "GET http://kaka/weather/wx.wml HTTP/1.1" 200 485 0*0.000+0.219:RN:1+


A few of us in the office are having a look now

ArnoldGoat

54 posts

Master Geek


  #353456 19-Jul-2010 15:38
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Thanks very much for your help. Don't waste too much time on this. I still have a call in with Vodafone - they may even reply!

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