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phantomdb
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  #1626845 10-Sep-2016 08:27
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@geekPete try this page for some help maybe http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=195243





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phantomdb
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geekPete
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  #1626971 10-Sep-2016 12:58
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Thanks for the suggestions PhantomDB. :)

 

Latest update:

 

Rang VF tech support just now, to see about possibility of setting the device to bridge/CM (cable modem) mode. While I was waiting for Andrew to get back with an answer, I set the DMZ setting to the external IP of my Tomato router (192.168.0.254), clicked [Apply], then tested the port forwarding, using the Open Port Check Tool at http://www.yougetsignal.com/tools/open-ports/

 

Blow me down with a rubber duck... it now works! Yay.....and hmmmm....because it's still feeling like a Wellington house built of bricks. :\

 

So I set the DMZ setting back to 192.168.0.0 (Off), clicked [Apply]. Still works. Huh?

 

So here's what's different than last night, and/or what may have triggered the setup to work as required:

 

1) VF did something overnight that increased my speed from the old 15/2 to 100/10, since yesterday's upgrade "didn't get fully completed" during the install in the day. This may have something to do with remotely reseting the Technicolor, or not (maybe just a local VF node thing)...?

 

2) I rebooted my internal Win7x64 server that the port-forwards were being directed to. My assessment that the port forwarding wasn't working was based on a "no response" to an outside-initiated scan, rather than looking at any logs of what's going through the router. It may be that its networking stack got corrupted by me adding an additional IP+gateway+DNS to its NIC (for when I was testing it with the initial 192.168.0.x subnet of the TColor), and then removing it later. That would be odd though, since last night, the server was responding fine to networking requests on its ports (e.g. File Sharing, Web requests) from the inside, before the reboot...?

 

3) Setting the DMZ on the TColor triggered its Port Forwarding to work properly...?

 

4) The passage of time to allow the power of blasphemy to do its magic...?

 

 

 

FYI: VF tech support said:

 

1) No, as a matter of policy, they would not replace the Technicolor with the previously-dispensed Cisco bridge. It's the TC or nothing.

 

2) They would/could not put the TC into bridge mode, though they said it could be done "apparently", but didn't have any docs on how to do the "unsupported" procedure, nor could they tell me if anyone else had actually done it.

 

So if there's any problems from no on, my only option would be to cancel the service. But for now, my email is being delivered, and my fingers are crossed. :|

 

BTW, VF support was absolutely immediate at answering the phone -- on all 3 occasions, no waiting! -- which was a massively pleasant surprise, given past experience. (Plus friendly, patient and as good as you could expect!). So well done, VF TechSupport Makeover Project 2016! 4-stars (-1 star, because of the lack of flexibility towards our more geeky setups)  :)




freitasm
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  #1627002 10-Sep-2016 14:49
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Can you folks use Technicolor as this is the product name? People using any "funny words" will get a banhammer.





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phantomdb
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  #1627202 10-Sep-2016 22:49
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freitasm:

 

Can you folks use Technicolor as this is the product name? People using any "funny words" will get a banhammer.

 

 

 

 

What is a "banhammer"





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freitasm
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  #1627203 10-Sep-2016 23:01
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I do not think I need to explain what a ban is.





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geekPete
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#1627204 10-Sep-2016 23:02
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Methinks "BanHammer" is a "funny word", and consequently deserving of a Technicolor. ;D


freitasm
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  #1627205 10-Sep-2016 23:03
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I think GeekPete just found out what a ban is.




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SteveC
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#1627434 11-Sep-2016 15:03
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freitasm: I think GeekPete just found out what a ban is.
Are we allowed to mention this brand, in the context of a yawn? Might be how some people feel about them!

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  #1627437 11-Sep-2016 15:08
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You can mention anything good or bad. You just have to use the proper name. It is the FUG, it is a rule enforced for longer than ten years now.

Call it crap, shit, stupid Technicolor but the name is still Technicolor.




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SteveC
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  #1627462 11-Sep-2016 15:40
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FUG also says I should stay on topic. So ... For years I've been telling people that Vodafone have crap customer service, and a good product (for those who can't get fibre, or want TV). Now they seem to have lowered the quality of their product with this device, and some other minor examples I've heard of recently, but seem to have improved the speed they answer calls, at least.
Anyone come across 'ordinary' residential customers who are suffering from Technicolour yawns?

 
 
 

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  #1627912 12-Sep-2016 14:36
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Sorry if this has already been discussed, but can I plug in an old router and use it as an access point (I think that's what it's called)? The Technicolor's wireless performance is so bad and I have the latest software. I need to try something!


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  #1627939 12-Sep-2016 15:26
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MarkCerny:

 

Sorry if this has already been discussed, but can I plug in an old router and use it as an access point (I think that's what it's called)? The Technicolor's wireless performance is so bad and I have the latest software. I need to try something!

 

 

 

 

Yep

 

Turn off WIFI on the technicolor. Turn Bridge mode on with your AP so that all dhcp comes from the technicolor. For a simple home setup it should be adequate, and doing little more than media convert cable to Electrical Ethernet

 

 





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MarkCerny
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  #1627962 12-Sep-2016 15:56
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Awesome! I'll give it a go tonight and report back!


Moffmo
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  #1627970 12-Sep-2016 16:03
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I was in a charity shop the other day and spotted an vodafone old cisco cable modem (I hope).

 

I'm hoping I will be able to set my static IP and it'll magically work, letting me use my own router.


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