Krapi Cable Congestion?

Forums › One NZ (including Farmside) › Krapi Cable Congestion?

1 | ... | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | ... | 234

842 posts

Ultimate Geek
+1 received by user: 392

Trusted

#1498679 24-Feb-2016 17:23

Hi all

Our network design team have been keeping an eye on this discussion and passing details on to me.

The first part of the current work on the cable network was completed on Monday. There is some optimisation to do still, but the initial results are looking good – the team will continue monitoring.

In addition, there are a few individual local cable nodes that need further capacity added. The plan is being tested and we aim to commence the individual node upgrades in the next 1-2 weeks.

Our team have been prioritising work to get the best outcome and as quickly as possible. I'll keep working to pass on more information regularly when plans are confirmed.

I personally know and trust the people looking after this work and know they want the best for our customers and network.

Dylan

BigMal

998 posts

Ultimate Geek
+1 received by user: 160

ID Verified

Trusted

#1498683 24-Feb-2016 17:33

Thanks for the update Dylan, it's appreciated. Are you able to tell us which individual nodes need additional capacity?

sjhs

40 posts

Geek
+1 received by user: 19

#1498704 24-Feb-2016 18:17

Miramar - WKM Node, here's hoping mine is one of the nodes that needs additional capacity ;)

CodeSourcerer

138 posts

Master Geek
+1 received by user: 49

#1498712 24-Feb-2016 18:40

Kapiti - W93.

ramboky

491 posts

Ultimate Geek
+1 received by user: 413

#1498807 24-Feb-2016 21:20

Yep, my connection blows again tonight. Around 20Mbps. Plus I'm having weird issues with images loading from Google services. Nothing from https://lh3.googleusercontent.com is loading and hasn't been since late last night. All I get are connection timeouts. It's definitely vodafone, if I switch to mobile it works fine.

I'm going to sign up for VDSL tomorrow and give it a try for a month or two. I have better things to do with my time than chase issues with an ISP who clearly don't give a crap, present company excluded. There's no excuse at this point.

ramboky

491 posts

Ultimate Geek
+1 received by user: 413

#1498840 24-Feb-2016 21:51

Actually, looks like the google content issue was a router/DNS issue at my end.

Lego

Shop now for Lego sets and other gifts (affiliate link).

Sideface

9651 posts

Uber Geek
+1 received by user: 15602

Trusted

Lifetime subscriber

#1498958 25-Feb-2016 09:06

Island Bay, node WKH, 100/10 cable

TrueNet - hourly stats for the past week:

Wellington:

Auckland: (relevant because all international traffic goes through there)

These stats are averaged over the past 7 days - some nights were (much) worse, some were better.

Sideface

ramboky

491 posts

Ultimate Geek
+1 received by user: 413

#1499029 25-Feb-2016 10:40

That pretty much matches my experience.

And word Dylan? And are there any plans to directly address the issues in Island bay or are Vodafone just hoping fixes elsewhere will resolve it? Because as far as I can tell there has been no work in Island bay at all since the node upgrade, which was five months ago. I know you're saying 1 - 2 weeks but you're vague about the areas this work is actually targeting. And with respect, I've been hearing that for months, the last time being mid January.

dylanp

842 posts

Ultimate Geek
+1 received by user: 392

Trusted

#1499082 25-Feb-2016 12:32

ramboky:

That pretty much matches my experience.

And word Dylan? And are there any plans to directly address the issues in Island bay or are Vodafone just hoping fixes elsewhere will resolve it? Because as far as I can tell there has been no work in Island bay at all since the node upgrade, which was five months ago....

I've asked around for more detail. Of course the more recent work would have also helped Island Bay but appreciate you guys are still seeing issues like you've described.

Kodiack

712 posts

Ultimate Geek
+1 received by user: 351

Trusted

#1499105 25-Feb-2016 12:58

My connection last night was...interesting.

Bandwidth remained relatively high throughout the night, but I had some latency issues and more CDN connectivity problems. I had basically the same problem that ramboky described, although I'm on Vodafone DNS. There were images on YouTube that simply would not load at all.

But that's likely an issue that extends beyond just Island Bay. Still hoping for some measurable, consistent improvements. The connection's performance is painfully unpredictable. One night it's fine, then the next it's barely usable.

Fingers crossed that the upcoming work goes smoothly and finally sorts things out.

Sideface

9651 posts

Uber Geek
+1 received by user: 15602

Trusted

Lifetime subscriber

#1499114 25-Feb-2016 13:07

Kodiack: <snip> The connection's performance is painfully unpredictable. One night it's fine, then the next it's barely usable. <snip>

+1 That's what I find most frustrating - one night cable appears to be fixed, the next night performance fluctuates wildly, literally from minute to minute.

I can remember the Telstra Clear era when cable was a totally reliable service, 24/7.

Sideface

Dell

Shop now for Dell laptops and other devices (affiliate link).

ramboky

491 posts

Ultimate Geek
+1 received by user: 413

#1499126 25-Feb-2016 13:18

VodafoneDylan:

ramboky:

That pretty much matches my experience.

And word Dylan? And are there any plans to directly address the issues in Island bay or are Vodafone just hoping fixes elsewhere will resolve it? Because as far as I can tell there has been no work in Island bay at all since the node upgrade, which was five months ago....

I've asked around for more detail. Of course the more recent work would have also helped Island Bay but appreciate you guys are still seeing issues like you've described.

Thanks mate. As always, any frustration is not directed at you and your responses are appreciated around here. It's just hard to fathom how Vodafone are still struggling with getting their network to cope with existing users after all these months, while busily signing up new subscribers and being less than honest about it in the process.

BigMal

998 posts

Ultimate Geek
+1 received by user: 160

ID Verified

Trusted

#1499376 25-Feb-2016 19:36

Miramar 100Mb connection. Pretty much unusable.

stocksp

721 posts

Ultimate Geek
+1 received by user: 355

ID Verified

Lifetime subscriber

#1499380 25-Feb-2016 19:43

ramboky:

VodafoneDylan:

ramboky:

That pretty much matches my experience.

And word Dylan? And are there any plans to directly address the issues in Island bay or are Vodafone just hoping fixes elsewhere will resolve it? Because as far as I can tell there has been no work in Island bay at all since the node upgrade, which was five months ago....

I've asked around for more detail. Of course the more recent work would have also helped Island Bay but appreciate you guys are still seeing issues like you've described.

Thanks mate. As always, any frustration is not directed at you and your responses are appreciated around here. It's just hard to fathom how Vodafone are still struggling with getting their network to cope with existing users after all these months, while busily signing up new subscribers and being less than honest about it in the process.

Yes - and its a short sighted 'strategy' (if one can call it that). The moment UFB is in Wellington, VF is toast

Jase2985

13735 posts

Uber Geek
+1 received by user: 6216

ID Verified

Lifetime subscriber

#1499386 25-Feb-2016 19:54

what the best they release their 1gbps service before the current issues are fixed

1 | ... | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | ... | 234