Vodafone: data sessions stalling, SMS failures and inbound calls going straight to VM

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#403457 11-Nov-2010 15:43

johnr: A software patch for the 3G cell network has been tested successfully and will be deployed in the live network over the next few days

Thanks John

Cheers John, I'm sure I speak for everyone when I say we apprecaite the update and I know you and a lot of your guys have been working hard to get this indentified and fixed.

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xturtlex

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#403465 11-Nov-2010 15:51

johnr: A software patch for the 3G cell network has been tested successfully and will be deployed in the live network over the next few days

Thanks John

Thanks for the update. Glad you guys are on to it, much appreciated.

ZollyMonsta

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#403484 11-Nov-2010 16:32

Look forward to the fix being applied. Today it has been totally appalling.

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

johnr

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#403486 11-Nov-2010 16:36

ZollyMonsta: Look forward to the fix being applied. Today it has been totally appalling.

Your not the only one Vodafone / NSN have worked on this 24/7 for over a week

Every single step checked and rechecked and checked again

ZollyMonsta

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#403487 11-Nov-2010 16:39

johnr:
Your not the only one Vodafone / NSN have worked on this 24/7 for over a week

Every single step checked and rechecked and checked again

We do appreciate your work to get it resolved :)

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

pwner

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#403490 11-Nov-2010 16:41

any details on what was actually causing the issues?

Any posts are personal comments and not that of my employer

johnr

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#403492 11-Nov-2010 16:45

pwner: any details on what was actually causing the issues?

Software issue

Quic Broadband

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pwner

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#403494 11-Nov-2010 16:48

johnr:
pwner: any details on what was actually causing the issues?

Software issue

i'll take that as a no then

i was thinking like an issue with idle state transitions for data sessions.........

Any posts are personal comments and not that of my employer

xturtlex

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#403503 11-Nov-2010 16:58

Texts not sending again

5th reboot of phone today. *sigh*

Glad techs are working on this issue, but this is getting a little frustrating.

SteveON

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#403510 11-Nov-2010 17:06

johnr:
pwner: any details on what was actually causing the issues?

Software issue

I know AUS is having the same issue, perhaps both of our networks were updated at the same time... Asia Pacific may be the test ground after all...

harrylin

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#403529 11-Nov-2010 18:10

Thanks John! But I have no data stalls for 5 days. I haven't reset my MiFi for 5 days. I'm amazed!! Well done!! Thanks a lot!

freitasm

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#403531 11-Nov-2010 18:13

pwner:
johnr:
pwner: any details on what was actually causing the issues?

Software issue

i was thinking like an issue with idle state transitions for data sessions.........

Rumours are that this goes back to a bit of gear that shall not be named (RNC), for it relates to some other competitor's network problems...

/me ducks waiting for a SMS from JohnR and the black helicopter to arrive at 4am...

xturtlex

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#403533 11-Nov-2010 18:18

freitasm:
pwner:
johnr:
pwner: any details on what was actually causing the issues?

Software issue

i was thinking like an issue with idle state transitions for data sessions.........

Rumours are that this goes back to a bit of gear that shall not be named (RNC), for it relates to some other competitor's network problems...

/me ducks waiting for a SMS from JohnR and the black helicopter to arrive at 4am...

lol.

xturtlex

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#403969 12-Nov-2010 17:47

No Fail Messages today!

I'm hoping it's all fixed.

johnr

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#403982 12-Nov-2010 18:18

xturtlex: No Fail Messages today!

I'm hoping it's all fixed.

Where were you located today?

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