Vodafone TV - new Gen2 box

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MikeB4
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#2533269 2-Aug-2020 18:48

Getting lots of freezing and black screens this weekend.

@sansom @zollymonsta any updates on what is happening. The user experience is appalling rightnow.

Normal ain't coming back, the crazy stays.

Spyware

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#2533270 2-Aug-2020 18:51

Yes, certainly frame rate issues as judder on panning. Nasty to watch.

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halper86

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#2533339 2-Aug-2020 20:32

Spyware:
Yes, certainly frame rate issues as judder on panning. Nasty to watch.

Lots of pixelation here, too

MikeB4

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#2534080 3-Aug-2020 21:28

Chronic jittery video tonight(3/8). It was very bad on FoodTV

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Apsattv

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#2534636 4-Aug-2020 17:21

Mike try holding the ffw button

? does that reset it

SteveC

stevec
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#2534780 4-Aug-2020 19:53

Could someone please enlighten me ... a few weeks ago, and earlier, there were reports of fast forward not working properly. We have been inflicted with this bug now :-( Twice I've tried to rewind a NewsHub news item I liked (we record it, then watch later), but the show skips back to a previous point in the news (about five minutes previous tonight), and won't go past that point, not back to where it started, or anywhere else.
Was there a consistent solution to this bug?
Steve

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halper86

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#2535392 5-Aug-2020 17:23

SteveC: Could someone please enlighten me ... a few weeks ago, and earlier, there were reports of fast forward not working properly. We have been inflicted with this bug now :-( Twice I've tried to rewind a NewsHub news item I liked (we record it, then watch later), but the show skips back to a previous point in the news (about five minutes previous tonight), and won't go past that point, not back to where it started, or anywhere else.
Was there a consistent solution to this bug?
Steve

May have something to do with content rights
bump @sansom

MikeB4

MikeB4
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#2535397 5-Aug-2020 17:35

VTV this evening frozen when I go to watch and required a power cycle to get the dopey thing working. After an eternity get error message to the effect that the VTV is not connected to the internet, hmmm I am watching TV One. Guide launches and I scroll down to Discovery Turbo and it moans that VTV not connected to the internet. Scroll up to Jones and it works, go to FoodTV, nope not connected to the internet. After a couple more power cycles and it works. This is getting very very annoying. @JasonParis are you able to assist with the ongoing issues I have posted over the last month or so as I am getting nowhere.

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PSlover14

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#2535402 5-Aug-2020 17:46

Okay new issue, I have a feeling I know why this is happening but just wanna check first,

A bunch of my recordings are showing up in the recording list, but only have "Delete Recording" and "Delete Series" buttons underneath.

I have a feeling this is to do with me missing the last payment on my sky subscription (plan to resolve asap, money's been a bit tight lately), but just in case that's not the whole reason, is anyone else having this issue?

Also on a side note, would love a easy way to manually retry a payment, like a "Retry" button on the billing page or something. I occasionally have money issues (student who only works as a casual employee, sometimes there's money sometimes theres not) so I sometimes don't have the amount on the day, and would like it so if I miss the automatic retries I can manually do it to resolve the issue.

Linux

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#2535449 5-Aug-2020 19:37

SteveC: Could someone please enlighten me ... a few weeks ago, and earlier, there were reports of fast forward not working properly. We have been inflicted with this bug now :-( Twice I've tried to rewind a NewsHub news item I liked (we record it, then watch later), but the show skips back to a previous point in the news (about five minutes previous tonight), and won't go past that point, not back to where it started, or anywhere else.
Was there a consistent solution to this bug?
Steve

@SteveC Don't use the FF & RW buttons use the buttons above them that skips what you are viewing 20 seconds forward or backwards

SteveC

stevec
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#2535455 5-Aug-2020 19:58

Linux: Don't use the FF & RW buttons use the buttons above them that skips what you are viewing 20 seconds forward or backwards

Lovely thanks! :-)

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DjShadow

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#2535799 6-Aug-2020 14:23

I was at the Vodafone Queensgate store this morning getting an account issue sorted, noticed on the TV in the corner they had The Chase on TVNZ 1 running and could tell from a distance the frame-rate looked too low and glitchy

MikeB4

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#2535853 6-Aug-2020 15:50

Apparently there is an update tonight that will address the freezing issue so I guess we shall see.

Normal ain't coming back, the crazy stays.

Apsattv

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#2538030 10-Aug-2020 17:22

Is there an update on when the jerky video issue is going to be resolved?

Apsattv

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#2538145 10-Aug-2020 19:19

New bug?
I changed from TV3 over to TV1 for Seven sharp . It was 7.08pm I hit rewind to get it back to the start for the item that I wanted to see , it was rewinding tv3 in the onscreen thumbnails display.. not tv1 seven sharp, so the wrong thumbnails

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