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MikeB4
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  #2538150 10-Aug-2020 20:15
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Getting a lot of jittery video an freezing. I feel VTV is getting worse and not fit for service.



Apsattv
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  #2538152 10-Aug-2020 20:29
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MikeB4: Getting a lot of jittery video an freezing. I feel VTV is getting worse and not fit for service.

 

On mine when the video starts to go jittery pressing ffwd multiple times stops it. to me it indicates some time of buffering lag on the device getting things out of sync

 

 

 

 


alasta
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  #2538153 10-Aug-2020 20:32
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When I disconnected by VTV and shoved it in a drawer earlier this year I planned to check back here after a few months to see if things had improved. The feedback over the last couple of pages is pretty disappointing to read.

 

I have gone back to using my Apple TV and it provides a much better user experience. It won't be a suitable solution for everyone because as far as I'm aware it doesn't provide access to Sky channels, but if you only need 3Now, Neon, YouTube, etc. then it's an option worth considering.




MikeB4
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  #2538155 10-Aug-2020 20:41
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alasta:

When I disconnected by VTV and shoved it in a drawer earlier this year I planned to check back here after a few months to see if things had improved. The feedback over the last couple of pages is pretty disappointing to read.


I have gone back to using my Apple TV and it provides a much better user experience. It won't be a suitable solution for everyone because as far as I'm aware it doesn't provide access to Sky channels, but if you only need 3Now, Neon, YouTube, etc. then it's an option worth considering.



I agree re ATV but oh that remote control it drives crazy

SteveC
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  #2538309 10-Aug-2020 21:37
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MikeB4:
alasta:

When I disconnected by VTV and shoved it in a drawer earlier this year I planned to check back here after a few months to see if things had improved. The feedback over the last couple of pages is pretty disappointing to read.


I have gone back to using my Apple TV and it provides a much better user experience. It won't be a suitable solution for everyone because as far as I'm aware it doesn't provide access to Sky channels, but if you only need 3Now, Neon, YouTube, etc. then it's an option worth considering.



I agree re ATV but oh that remote control it drives crazy


Our VTV has done what it is programmed to do very well. Beautiful remote too! Shame about the user interface.

Only significant annoyance is that every day when we watch a recording of Newshub 6pm news, the fast-forwarding gets screwed up, and jumps back to the start of the second section I think. (Thanks again to @Linux who reminded me of the workaround - the +/- 20 second buttons.) OK, it's a First World problem, but it seems ages ago it was first mentioned on this board.

Apsattv
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  #2538321 10-Aug-2020 22:02
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Mines been fine and perfectly acceptable up until it began the jittery video issue in the past few weeks. Im sure its a bug that will get crushed in the next update

 

 


IvanPiacun
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  #2542786 17-Aug-2020 11:50
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@Sansom did the Beta of VTV Gen2 box get the latest updates, as I note that my beta test subscription still has a Lightbox icon under apps rather than a Neon icon?

 

 





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clinty
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  #2542833 17-Aug-2020 13:01
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IvanPiacun:

 

@Sansom did the Beta of VTV Gen2 box get the latest updates, as I note that my beta test subscription still has a Lightbox icon under apps rather than a Neon icon?

 

 

 

 

 

 

@ivanpiacun - my box ( non beta ) has been going back and forward between the two icons since the merger, seems like every time i turn it on it has changed :)

 

 

 

Clint


freitasm
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  #2543001 17-Aug-2020 16:21
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Probably a Freeview problem but...

 

For some reason "Country Calendar" is (wrongly) showing up on Monday 17 August 2 PM in the Freeview website and (wrongly again) on the 17 August 1.30 PM on the VFV box guide. It also shows on its correct time of Sunday evening (previous evening).

 

If you click catch-up on either the Monday entry or Sunday entry you get Monday's Emmerdale...

 

Obviously available on TVNZ on-demand app but the quick catch-up way of watching it just doesn't work with this screwed up grid.

 

 

 

 

 

 





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  #2543226 17-Aug-2020 20:57
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I've had a few channels like HGTV and Duke disappear from the guide tonight. There is no sign of them, and I can't enter their channel numbers when watching TV. Hopefully not permanent...


freitasm
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  #2543230 17-Aug-2020 21:01
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Remember Duke will be used for remote education, so could be related?




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MikeB4
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  #2543425 18-Aug-2020 09:42
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I had to power cycle the VTV four times last night.

Apsattv
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  #2543886 18-Aug-2020 18:36
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MikeB4: I had to power cycle the VTV four times last night.

 

 

 

Why what was it doing or not doing?

 

 


MikeB4
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  #2543889 18-Aug-2020 18:45
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Apsattv:

MikeB4: I had to power cycle the VTV four times last night.


 


Why what was it doing or not doing?


 



Literally nothing. It’s either stuck on a black screen or a screen from a previous show. A press of the remote will only make the LED flash nothing else not even stand by. Switching off at the wall is the only way to bring it back to life.

Apsattv
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  #2543892 18-Aug-2020 18:55
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It sounds like you have a dud there, have you tried getting it replaced?

 

 


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