One NZ to retire HFC (cable) network

Forums › One NZ (including Farmside) › One NZ to retire HFC (cable) network

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#3424919 14-Oct-2025 18:09

I have not had any notification so far in Christchurch. But I would be up for the $71 package if it came with a free modem, the existing deco they gave me is cable only.

I am only getting their monthly invoices.

quickymart

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#3424924 14-Oct-2025 18:43

Doesn't sound like this changeover was thought out or planned ahead particularly well 😕

I would have thought they would send a letter to everyone still on cable in the first instance, then publicly announce they're shutting down the network. This sounds to me like they're doing it the other way around, and in a very piecemeal manner, too.

DjShadow

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#3424925 14-Oct-2025 18:53

Pure speculation but I’m wondering if its a combo of not catching the attention of Councils who will ask questions about the aerial network and also to not overload Chorus & Enable with UFB installations

Spyware

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#3424926 14-Oct-2025 19:00

netspanner:

I have not had any notification so far in Christchurch. But I would be up for the $71 package if it came with a free modem, the existing deco they gave me is cable only.

I am only getting their monthly invoices.

The Deco is a router with an Ethernet interface and will work with any fibre connection via an ONT.

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yitz

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#3424943 14-Oct-2025 21:20

netspanner:

I have not had any notification so far in Christchurch. But I would be up for the $71 package if it came with a free modem, the existing deco they gave me is cable only.

As above user mentioned they changed the "user network interface" of HFC to be the same as UFB fibre (tagged with vlan 10) when they launched FibreX.

It's also interesting the main Christchurch cable head end is on site of the One NZ stadium... Enable being council owned need I come up with a theory for that one? 😁

Scott3

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#3424948 15-Oct-2025 00:31

quickymart:

Doesn't sound like this changeover was thought out or planned ahead particularly well 😕

I would have thought they would send a letter to everyone still on cable in the first instance, then publicly announce they're shutting down the network. This sounds to me like they're doing it the other way around, and in a very piecemeal manner, too.

I would speculate One wants to reach out by phone or by door knocking to every customer to attempt to retain them through the change over. Many HFC customer's will be very long term (sticky) customers which are especially valuable so worth the effort.

But staffing capacity would mean they would want to spread this out. Ideally keeping everything as low profile as they could until their call center had reached every impacted customer.

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ajw

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#3424953 15-Oct-2025 07:55

@Scott3

I disconnected from cable yesterday and got hit with the extra month penalty I drafted a email to Jason Paris at the way this shutdown has been handled and wonder if I get a reply. It seems one.nz are happy to sit on their complacency and watch competitors walk away with their customers.

darylblake

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#3424970 15-Oct-2025 08:20

I dare say that network is a large cost to them.

Is GPON fibre available in the areas there now? Maybe they could have handled the transition a bit better for existing customers. But all in all having it shut down and customers move to another provider is still probably better than keeping it running.

netspanner

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#3425049 15-Oct-2025 10:30

Spyware:

netspanner:

I have not had any notification so far in Christchurch. But I would be up for the $71 package if it came with a free modem, the existing deco they gave me is cable only.

I am only getting their monthly invoices.

The Deco is a router with an Ethernet interface and will work with any fibre connection via an ONT.

Thanks I thought that might be the case. I wish I had the box still but it had a sticker on it for Cable Only.

I wondered if I could just plug it into the fibre box.

boosacnoodle

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#3425060 15-Oct-2025 11:29

yitz:

It's also interesting the main Christchurch cable head end is on site of the One NZ stadium... Enable being council owned need I come up with a theory for that one? 😁

Looks like Christchurch City Council took over what was the old TCL training room to the north (circa 2021. This appears to have been CERA-related.

The bottom parcel of land where the headend actually is remains owns by One NZ; however, I wouldn't be surprised if CCC wants this also.

nickb800

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#3425119 15-Oct-2025 13:23

boosacnoodle:

yitz:

It's also interesting the main Christchurch cable head end is on site of the One NZ stadium... Enable being council owned need I come up with a theory for that one? 😁

Looks like Christchurch City Council took over what was the old TCL training room to the north (circa 2021. This appears to have been CERA-related.

The bottom parcel of land where the headend actually is remains owns by One NZ; however, I wouldn't be surprised if CCC wants this also.

Fortysouth, which acquired One NZ's mobile tower assets, received resource consent earlier in 2025 for a new tower on the One NZ Barbadoes Street site. It seems unlikely to me that they would further develop telecomms infrastructure on the site if it was going to be sold any time soon.

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DjShadow

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#3425405 16-Oct-2025 14:28

This is my concern if anyone attempts to search google looking for information all this:

All this generated from this thread which isn't official information

KiwiSurfer

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#3425407 16-Oct-2025 14:32

Perhaps so but the information generally looks correct. There's isn't anything obviously wrong there. It's using a lot of hedging words (e.g. "some areas") which seem appropirate for something that is more or less certain to happen but the details of how it will happen is less clear.

yitz

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#3425467 16-Oct-2025 15:42

The LFCs have piloted "Street in a Week" installs before, so not a process that needs to be reinvented from scratch, won't be too hard to hire people to do the work at the moment.

https://www.geekzone.co.nz/forums.asp?forumid=39&topicid=208628

wellygary

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#3425468 16-Oct-2025 15:46

DjShadow:

This is my concern if anyone attempts to search google looking for information all this:

All this generated from this thread which isn't official information

And they wonder why people say AI isn't ready to be let out into "the real world".

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