Problems connecting to overseas ssl sites Vodafone cable network

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BDFL - Memuneh
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#1032996 29-Apr-2014 09:20

timmmay: Routing problems are one of the reasons I switched from cable to Snap fiber. They couldn't route directly to Australia, a 30ms trip, it always had to go via somewhere that took 150ms.

I will quote this as well as +1... Because TelstraClear international routing (now Vodafone cable) sucks like nothing else.

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#1033315 29-Apr-2014 18:19

happyfunball: I logged a ticket with them after 40 minutes on hold. They bumped me to lvl 2, which is apparently an email

Anyone else on cable having problems connecting to this site?: www.vimyfoundation.ca

I can't connect to that site from my (TelstraClear)Vodafone home connection, can via VPN to work (Snap routed).

I came here as I am having similar issues (although not specifically ssl - http as well) - can't connect to many sites from home for the past few days, can from work or 2Degrees 3G. Also having really slow DNS issues. Have restarted everything in sight. Tedious. I suppose I will have to phone customer services.

freitasm

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#1033327 29-Apr-2014 19:03

I have just tried to reach the Z Energy Ask the CEO page at https://z.co.nz/AskMike and found out it won't load... because it's hosted by a third party service in the USA on https://a.pgtb.me/6C3LjD

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#1033358 29-Apr-2014 19:15

URL examples would be great. I'll get someone onto this if we can get specific examples please as well as the error, if any.

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#1033361 29-Apr-2014 19:17

The one I just posted for example: https://z.co.nz/AskMike redirects to https://a.pgtb.me/6C3LjD

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#1033362 29-Apr-2014 19:18

freitasm: The one I just posted for example: https://z.co.nz/AskMike redirects to https://a.pgtb.me/6C3LjD

Thanks, letting our tech team know. If there are any other examples, please keep them coming. The more we have to work with the better.

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#1033364 29-Apr-2014 19:23

I'm having the same problem with Telecom VDSL -- can't get to google.com

gml

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#1033365 29-Apr-2014 19:24

This is something different. Better check the Telecom topics because it's there already (and again no, not the same thing)

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#1033371 29-Apr-2014 19:30

Demeter:
freitasm: The one I just posted for example: https://z.co.nz/AskMike redirects to https://a.pgtb.me/6C3LjD

Thanks, letting our tech team know. If there are any other examples, please keep them coming. The more we have to work with the better.

Hey, thanks again... I've sent a PM with a couple of examples.

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#1033381 29-Apr-2014 19:39

http://www.drj.com/

Unable to load the webpage because the server sent no data.

Error code: ERR_EMPTY_RESPONSE

curl: (52) Empty reply from server

I can load the page via VPN to work or on 3G.

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#1033390 29-Apr-2014 19:54

Looks like something is definitely up. Not limited to the cable network either. A high priority ticket has been raised for investigation, please continue to post examples of failing URL's.

Apologies for the hassle folks, hopefully we get to the bottom of it soon.

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#1033391 29-Apr-2014 19:55

Just to add to the list of unreachable sites, I can't connect to http://au.ibtimes.com/ and http://www.neogaf.com/forum/ through Telstra/Vodafone cable, but can reach them on Telecom 4G.