Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




54 posts

Master Geek
+1 received by user: 13


Topic # 143829 28-Apr-2014 21:34
Send private message

I've noticed a strange and frustrating problem when connecting to SSL sites on Vodafones Wellington cable (formerly TelstraClear) network.  I can't seem to connect to any of our (work) network appliances via ssl anymore.  If I switch to tethering my Telecom 4G mobile, suddenly everything works (and the internet seems much, much faster overall).  Things also work right when I use a VPN.

I can ping the IP address of the SSL site just fine, I just can't connect.  I've tried multiple browsers, computers, and even OS's.  No dice.

Everything seemed to work ok, albeit very slowly a few weeks ago.  The problems disappear when I use a VPN so I suspect Vodafone is at fault.

Is anyone else seeing connection issues lately on Vodafones cable network?


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
5214 posts

Uber Geek
+1 received by user: 1466

Trusted

  Reply # 1032864 28-Apr-2014 21:42
Send private message

@freitasm
Anything on your connection?
No known issues.

BDFL - Memuneh
58938 posts

Uber Geek
+1 received by user: 10304

Administrator
Trusted
Geekzone
Subscriber

  Reply # 1032879 28-Apr-2014 22:16
Send private message

Happyfunball, if you want to PM me a few examples I can try connecting from here (I have both Vodafone cable and Snap DSL so I can compare).

I do use a couple of SSL-enabled websites and see no problem but it could be specific. Let me know.





 
 
 
 




54 posts

Master Geek
+1 received by user: 13


  Reply # 1032889 28-Apr-2014 22:24
Send private message

Examples sent.  TY !

BDFL - Memuneh
58938 posts

Uber Geek
+1 received by user: 10304

Administrator
Trusted
Geekzone
Subscriber

  Reply # 1032892 28-Apr-2014 22:25
Send private message

Any other examples or just those you sent me? They both fail for me on Vodafone cable but work fine on Snap DSL.

Those are all from the same provider. Do you have examples from other providers? I wonder if Vodafone's IP range is blocked on the other side - perhaps you should contact them?








54 posts

Master Geek
+1 received by user: 13


  Reply # 1032893 28-Apr-2014 22:30
Send private message

I have contacted them, I work there.  No blocks.

Thanks for confirming its a Vodafone issue.  I see the same thing on other sites and especially network appliances but that seems intermittent. 

I guess I have to burn an hour or two talking to a friendly Filipino :(



5214 posts

Uber Geek
+1 received by user: 1466

Trusted

  Reply # 1032901 28-Apr-2014 22:45
Send private message

happyfunball: I have contacted them, I work there.  No blocks.

Thanks for confirming its a Vodafone issue.  I see the same thing on other sites and especially network appliances but that seems intermittent. 

I guess I have to burn an hour or two talking to a friendly Filipino :(




Thanks Freitasm for helping out. Wouldnt suspect blocked IP ranges. Bad routes most likely. Works fine from xDSL. Trace route supplied below.
1 <1 ms <1 ms <1 ms fritz.box [192.168.1.1]
2 52 ms 53 ms 51 ms 118-93-199-254.dsl.dyn.ihug.co.nz [118.93.199.25
4]
3 21 ms 20 ms 20 ms be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-a
ddr.arpa [203.109.180.226]
4 20 ms 20 ms 20 ms be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-a
ddr.arpa [203.109.180.225]
5 147 ms 144 ms 144 ms 10.123.80.13
6 145 ms 143 ms 144 ms ten-0-2-0.bdr02.sjc01.ca.VOCUS.net [114.31.199.1
37]
7 152 ms 153 ms 152 ms any2ix.coresite.com [206.72.210.79]
8 * * * Request timed out.
9 * * * Request timed out.
10 * ^C

(dat ping, Thanks DLM for being an annoyance again)

2051 posts

Uber Geek
+1 received by user: 498


  Reply # 1032902 28-Apr-2014 22:47
Send private message

Im having issues too, cant give any specific examples though



54 posts

Master Geek
+1 received by user: 13


  Reply # 1032906 28-Apr-2014 22:56
Send private message

Ping works ok for me on Vodafone, the connection is dropped on the HTTP reply. The web server is contacted but doesn't come back.  ssh works ok, just not port 80 or 443, and only for the last 3 hours!  And its the whole subnet, which consists of many network appliances and servers.

I suspect a filter somewhere, and AFAIK the Vodafone link is the weakest link here as far as shaping is concerned.

Any tips on who I should talk to about this?








54 posts

Master Geek
+1 received by user: 13


  Reply # 1032911 28-Apr-2014 23:04
Send private message

Ack, 30 minutes on hold already.  Maybe I'm not the only one LOL.

BDFL - Memuneh
58938 posts

Uber Geek
+1 received by user: 10304

Administrator
Trusted
Geekzone
Subscriber

  Reply # 1032913 28-Apr-2014 23:08
One person supports this post
Send private message

You can start now by turning the router off/on, turning the modem off/on, rebooting PC, connecting the PC directly to the modem bypassing the router, etc - they're going to ask you to do this anyway.







54 posts

Master Geek
+1 received by user: 13


  Reply # 1032915 28-Apr-2014 23:10
Send private message

All done a long time ago, I'm way past that.

If you can't connect either than we know its not my router LOL :)

Man I hate that tech support script. :/


5214 posts

Uber Geek
+1 received by user: 1466

Trusted

  Reply # 1032930 28-Apr-2014 23:11
Send private message

freitasm: You can start now by turning the router off/on, turning the modem off/on, rebooting PC, connecting the PC directly to the modem bypassing the router, etc - they're going to ask you to do this anyway.



Tell them to log a ticket for "Cant browse single websites" Provide trace routes and path pings plus failed attempts with URL and time. If works with another DNS e.g google DNS.. They will look into further.



54 posts

Master Geek
+1 received by user: 13


  Reply # 1032955 29-Apr-2014 00:20
Send private message

I logged a ticket with them after 40 minutes on hold.  They bumped me to lvl 2, which is apparently an email :]

Anyone else on cable having problems connecting to this site?:  www.vimyfoundation.ca

33 posts

Geek
+1 received by user: 2


  Reply # 1032989 29-Apr-2014 08:56
Send private message

Unable to connect to via Vodafone Cable, Chch.

Am able to connect via Snap VDSL

13170 posts

Uber Geek
+1 received by user: 2193

Trusted
Subscriber

  Reply # 1032995 29-Apr-2014 09:15
One person supports this post
Send private message

Routing problems are one of the reasons I switched from cable to Snap fiber. They couldn't route directly to Australia, a 30ms trip, it always had to go via somewhere that took 150ms.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


 1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vocus New Zealand on the block as Aussies bail
Posted 23-Oct-2017 17:06


Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.