[WXC/VFX] Strange Speed Drops

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Strange Speed Drops

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#95699 17-Nov-2007 18:03

Niel: Is a bug somehow dropping us to a 256k download limit (Stream plan)?

Seams almost like it's something like this, as the speeds do seem to match a 256/128 connection. So far I haven't had a repeat, so will continue to wait and see.

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DylanReeve

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#95720 17-Nov-2007 20:30

I actually had it last night on my home connection... Was during some downloads - the aggregate speed would get up to around 300kbps, then seem to be actively throttled, and drop to about 50kbps and slowly build up again. This repeated while I was watching - eventually I went to bed and just left it going, seemed to go okay in the end.

Detruire

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#95728 17-Nov-2007 21:45

DylanReeve: I actually had it last night on my home connection... Was during some downloads - the aggregate speed would get up to around 300kbps, then seem to be actively throttled, and drop to about 50kbps and slowly build up again. This repeated while I was watching - eventually I went to bed and just left it going, seemed to go okay in the end.

Sounds about normal to me, except it's far more noticable on int'l traffic.

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grant_k

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#95752 18-Nov-2007 10:18

Detruire: Sounds about normal to me, except it's far more noticable on int'l traffic.

David: I just came across some info. which may help to resolve your International speed problem on Xnet:

The connection which I posted the results from has a Static IP.

This puts you into a different IP address range which may be treated differently at Xnet as regards International Bandwidth. At any rate, it's worth a try as it won't cost you anything to have a Static IP.

You can apply via this form: http://www.xnet.co.nz/staticip/

I hope that helps

Cheers,
Grant.

DylanReeve

67 posts

Master Geek

#95796 18-Nov-2007 20:31

Detruire:
DylanReeve: I actually had it last night on my home connection... Was during some downloads - the aggregate speed would get up to around 300kbps, then seem to be actively throttled, and drop to about 50kbps and slowly build up again. This repeated while I was watching - eventually I went to bed and just left it going, seemed to go okay in the end.

Sounds about normal to me, except it's far more noticable on int'l traffic.

Is this speed limiting a normal thing? I've not ever noticed it before, wasn't aware of it as a policy?

Detruire

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#95798 18-Nov-2007 20:42

DylanReeve:Is this speed limiting a normal thing? I've not ever noticed it before, wasn't aware of it as a policy?

What I'm talking about seems to just be the nature of DSL, since it's been annoying me since signing up.

As for int'l... I just believe there's not enough bandwidth for everyone.

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coffeebaron

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#95801 18-Nov-2007 20:51

DylanReeve:

Is this speed limiting a normal thing? I've not ever noticed it before, wasn't aware of it as a policy?

No, this is not normal. It is an intermittent fault of some sort, possibly on the exchange. The effect is if your connection speed has be limited to a 256/128 connection. As soon as the router is reset, your speed returns to normal.

It has nothing to do with international bandwidth, or ISP "speed limiting" etc.

See this topic if you are having international speed issues with xnet: http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=17083

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maverick

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WorldxChange

#95855 19-Nov-2007 08:13

grant_k:
Detruire: Sounds about normal to me, except it's far more noticable on int'l traffic.

David: I just came across some info. which may help to resolve your International speed problem on Xnet:

The connection which I posted the results from has a Static IP.

This puts you into a different IP address range which may be treated differently at Xnet as regards International Bandwidth. At any rate, it's worth a try as it won't cost you anything to have a Static IP.

You can apply via this form: http://www.xnet.co.nz/staticip/

I hope that helps

Cheers,
Grant.

Guys,

This is absoultley not the issue, we are looking at this at present but it not an IP address range issue

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maverick

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WorldxChange

#95856 19-Nov-2007 08:17

We are chasing this down, if anyone has the issue during the day and can afford not to restart their device straight away, if you can PM with your user Name we can try and see where the issue is occurring, working on a couple of theories at the moment but at this stage nothing concrete as yet.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

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grant_k

3539 posts

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#95892 19-Nov-2007 10:23

Detruire: As for int'l... I just believe there's not enough bandwidth for everyone.

My post above concerning the Static IP was intended to refer to the "Poor International Speed at Night" problem, not the "Strange Speed Drop" problem. Sorry if that wasn't clear.

chris021

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#96156 20-Nov-2007 23:32

mine has done it again!

coffeebaron

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#96167 21-Nov-2007 08:37

Ummm, that's not full speed up! Phoning you very soon.

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maverick

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WorldxChange

#96190 21-Nov-2007 10:04

Thanks Guys,

We may have now identified an issue (thanks for leaving those devices on line), we are are now working with our vendors to confirm, this looks to be random and can effect upload or download and appeasr in the form of a rate shape. A restart of your device will fix the problem.

We will advise when we have an update.

Phil Moore
Operations Manager
WorldxChange Communications

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DylanReeve

67 posts

Master Geek

#96211 21-Nov-2007 13:21

Good to hear there is progress forthcoming (I hope)... As this isn't ideal:

Of course, after reconnecting, it's quite a bit better:

jesseycy

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Ultimate Geek

#96311 22-Nov-2007 00:36

The same for me tonight still, at 11pm-12am...

Got home, and found that "line speed downstream" was down to 64kbps!?!?! Restarted, and it's linked up at 1000kbps... Better, I guess, but still not the normal "River" speed!

I won't restart my router...

Username: jesseycy, IP: 118.90.108.143

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