Steam cache on Vodafone Cable is SLOW!

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#1356571 1-Aug-2015 12:00

Ive had terrible speeds on steam both on snap and bigpipe. Both cases a VPN to the US and it started to go at line speed.

The PCs dont have unotelly or anything on them so no chance of that screwing it up, just hopeless steam.

Richard rich.ms

Ethinolicbob

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#1356996 2-Aug-2015 10:25

kingjj: I have been having the same issue on Snap/2D Fibre for the last 2 weeks from the NZ cache. Downloads around 6KBs, highest I could achieve was 18KBs. Switched to NSW and back to normal 6-8MBs. I thought most NZ ISP's dropped their Steam caches a while ago with the change in protocol (http?)?

Thanks for that kingjj. Usually I get ~10MB/s download but this weekend when downloading a game I was peaking at 5KB/s and was getting quite peeved.
Switching to NSW got me to 6-7MB/s which is a far better speed, shame I didn't get onto it before the weekend was almost over

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#1357382 2-Aug-2015 23:24

Today while downloading a game I had to switch a few times between servers. I would switch to NSW, would run fine then slow down, would switch back to NZ, then straight back to NSW. I done this until the 3gigs was complete. Got up 13Mbps

dylanp

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#1357523 3-Aug-2015 09:17

Hi everyone

I've raised this internally and linked people to this thread. I don't have any further information at this stage but will post again if/when I do.

Cheers

Dylan

dualznz

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#1357669 3-Aug-2015 11:47

yer i to have been having this issue for the last couple of days, its annoying

Scotty1986

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#1366560 14-Aug-2015 20:12

This is still happening. I have to sit and watch the downloads, drops to dial up speed after 5mins, then I have to change server and restart steam, rinse and repeat until download is finished. What the point of having a good download connection when I have to babysit it!?

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Scotty1986

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#1366562 14-Aug-2015 20:13

VodafoneDylan: Hi everyone

I've raised this internally and linked people to this thread. I don't have any further information at this stage but will post again if/when I do.

Cheers

Dylan

Can you ask the team for a update?

dylanp

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#1367987 17-Aug-2015 15:16

Scotty1986:
VodafoneDylan: Hi everyone

I've raised this internally and linked people to this thread. I don't have any further information at this stage but will post again if/when I do.

Cheers

Dylan

Can you ask the team for a update?

Sorry, no further info at this stage.

Scotty1986

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#1368092 17-Aug-2015 17:07

Today while downloading a 4gig game I was getting 4KB/s, was going to take 10 days to download. I would switch severs, then it would get to 12MB/s, but within a seconds drop back down again. I gave up. Cant wait for fibre, so I can get rid of Vodafone cable. I'm sorry to the dedicated members from Vodafone who are here most days keeping us informed, but Vodafone services are just so unreliable. I was with MyRepublic for nearly a year before I had to move, and things were great. Constant speeds, and I don't remember any loss of services. I seem to have them daily with Vodafone, and its not my wiring.

johnr

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#1368111 17-Aug-2015 17:27

Scotty1986: Today while downloading a 4gig game I was getting 4KB/s, was going to take 10 days to download. I would switch severs, then it would get to 12MB/s, but within a seconds drop back down again. I gave up. Cant wait for fibre, so I can get rid of Vodafone cable. I'm sorry to the dedicated members from Vodafone who are here most days keeping us informed, but Vodafone services are just so unreliable. I was with MyRepublic for nearly a year before I had to move, and things were great. Constant speeds, and I don't remember any loss of services. I seem to have them daily with Vodafone, and its not my wiring.

As I understand you are not connected to copper but HFC Cable

Scotty1986

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#1368137 17-Aug-2015 18:17

Yes that's right. Is this a cable issue or does it effect all customers? I download a lot off steam, it would easily get the most of my bandwidth, so this is really frustrating me to have to baby sit every download I do.

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hio77

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#1368140 17-Aug-2015 18:22

Scotty1986: Yes that's right. Is this a cable issue or does it effect all customers? I download a lot off steam, it would easily get the most of my bandwidth, so this is really frustrating me to have to baby sit every download I do.

Its an issue with the steam content server, not your connection type.

Just use the NSW server, its an extra 24~ms away, which is reasonably minor for TCP window scaling anyway and you will overall have a better experience.

Its unfortunate the Vodafone server has taken a dump, as that was the only NZ server left.

Most isps with Akamai caches or 'custom built caching' solutions will still hit well on your connection, without actually going to aus for the bulk of your traffic.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Scotty1986

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#1368166 17-Aug-2015 19:59

I am using the NSW server, have been for ages. This happens on all servers I have tried. I stopped using the NZ sever a long time ago.

hio77

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#1368169 17-Aug-2015 20:16

Scotty1986: I am using the NSW server, have been for ages. This happens on all servers I have tried. I stopped using the NZ sever a long time ago.

ild check what server your pulling off next time it crops up. i nulled the Vodafone server awhile back myself.. come to think about it, it might still be sitting there blocked.

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chiefie

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#1368621 18-Aug-2015 14:08

I've tried downloading Portal (2.3GB) just 10mins or so ago, using NZ as the location. The speed was good. Peaked at 7.3MB/s (fluctuates between 5.5-6.9 MB/s). The download took around 5mins. The download is over WiFi at far end of the house to the AP. WAN connection is Vodafone Cable 100/20.

Seem to be pretty good at this stage. Might try again tonight.

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