[WXC/VFX] WxC ADSL down?

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334 posts

Ultimate Geek
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#118182 23-Mar-2008 11:09

Bletch: I'm in Lower Hutt - connection went down around 10:30, and came back up a few minutes ago. The errors appear to have been ppp-related (unable to connect to PPPoA server, or PPP authentication failed). The DSL connection was rock solid the entire time.

Yeah it appears to be PPP related - my DSL connection was good and solid as well - I did try and reboot my router and everyting the DSL syncs up nicely - only PPP session won't come up. Got an error about no PAP auth response.

So it looks like there was something wrong with the PPP session.

And hopefully it's just an isolatred incident.

Shash

157 posts

Master Geek

#118183 23-Mar-2008 11:09

Yes, Its was down and just came back on-line around 10:45am

Successful people ''GET UP'' early

phil109

10 posts

Wannabe Geek

#118184 23-Mar-2008 11:10

Yep, Wellington back online...

radiotech

22 posts

Geek
Inactive user

#118186 23-Mar-2008 11:16

Mine was the PPP Auth failure as well, failed to get external ip addresses etc,
And DSL was connected the whole time.

Lorenceo

904 posts

Ultimate Geek
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#118188 23-Mar-2008 11:20

I noticed this as well, is back up now though.
The VFX on my Fusion still isn't 100% though, I can't call family in Hamilton, but Auckland numbers work fine.

Bletch

30 posts

Geek

#118189 23-Mar-2008 11:22

Anyone else getting calls from Xnet? I've had one from their 0800-149-638 number, and two from 09-950-1300, both directed to my VFX number. The first one played music to me, the second two were silent. Not a person in sight.

New World

Shop on-line at New World now for your groceries (affiliate link).

R2x1

26 posts

Geek

#118191 23-Mar-2008 11:33

Some of the P's are having an Easter break.

ajhphd

37 posts

Geek

#118195 23-Mar-2008 11:42

ADSL back in Hamilton, but can't VFX in or out.

maverick

3594 posts

Uber Geek
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WorldxChange

#118199 23-Mar-2008 11:50

There was an issue with a core piece of equipment, DSL is back and and running, Auckland VFX services are all running, POI's are coming back online , there is an issue with Standing the links back up in some regions with Telecom and we are working on it at present.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

scottjpalmer

6032 posts

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#118200 23-Mar-2008 11:54

Thanks for the update Maverick, again more than any other ISP would volunteer!!

Bletch

30 posts

Geek

#118201 23-Mar-2008 11:56

Thanks :-D

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Se7ensyns

133 posts

Master Geek

#118202 23-Mar-2008 11:59

Thanks Maverick. No one can call me but I can call out the phone either rings and rings or it has the "call cannot be connected message". I just get ringing at Xnet helpdesk with no message or anything. I am in Johnsonville Wellington

eddyg

56 posts

Master Geek
+1 received by user: 1

#118204 23-Mar-2008 12:06

maverick: There was an issue with a core piece of equipment, DSL is back and and running, Auckland VFX services are all running, POI's are coming back online , there is an issue with Standing the links back up in some regions with Telecom and we are working on it at present.

Sounds like someone will be shopping for a redundant solution next week :)

It's not so cool when Vfx lines go down, it also buggered up the days work (I was careless and wasn't expecting the link to fail, so wasn't taking any precautions).

However I'm very glad that you had the balls to let us know that there was a problem, what it was, and the status of the repairs. That alone is enough to keep you guys at the top of the ISP pile.

Cheers, Ed.