Vodafone - New App

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#2044918 27-Jun-2018 18:18

I noticed this this morning too. Much better than the old one.

@Poll - cable and mobile are on totally separate billing systems and have been for a number of years, so I wouldn't count on it (yet).

richms

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#2044950 27-Jun-2018 19:41

Still slow as anything to do anything in it, and I cant see one screen with all my connections on it. Big downgrade for usability and not sure there is any improvement in functionality. I topped one sim up today and it reflected it immediatly, but even the old app would work well enough sometimes to do that.

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#2045010 27-Jun-2018 21:06

Looks good in some ways but a lot of info is now more difficult to read and requires more actions to find.

It is a major pain that I cannot see at a glance any more than one number/account. At any time I manage a minimum of two numbers/accounts and I can no longer see what is the status of each with multiple actions.

This issue is bad enough that I will be looking elsewhere. Maybe there is no better option among the competition but I doubt it.

michaelmurfy

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#2045039 27-Jun-2018 21:43

@MikeHales Something I've noticed is it keeps logging me out. It is a bit of a pain as I have to go into Lastpass etc to login again. This may be due to me running iOS 12 (beta) but just wondering if anyone else is getting this also?

Michael Murphy | https://murfy.nz
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richms

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#2045115 28-Jun-2018 00:39

At least it has what number I would be buying a friday deal for, I in the past on several occasions saw a great offer for data only to put it on the sim that was sitting at home in something I wasnt planning on carrying around, so totally useless to me.

Richard rich.ms

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#2045736 28-Jun-2018 18:59

I haven't had a chance to check out the Android app yet, but there are some accessibility issues with the new Vodafone iOS app that make it difficult for blind people using Apple's VoiceOver technology to use.

I don't think it's unreasonable to expect that a company Vodafone's size would perform accessibility testing before anything consumer-facing goes live.

I'd be happy to provide further specifics if I can be sure they will reach someone who can address these issues in a future build.

Jonathan

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#2045765 28-Jun-2018 20:31

Yeah, I am disappointed. I can't use the app now because it says I have too many connections.

alasta

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#2045767 28-Jun-2018 20:41

Is anyone able to see their usage, or am I the only one affected by that problem?

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#2046301 30-Jun-2018 09:21

Frustrating - the old one was much better for showing multiple accounts on one screen.
When managing many (prepay) accounts, its nice to see which is due to expire and the current data levels whereas the new version you have to select each account

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#2046891 1-Jul-2018 17:17

Mine isn't working tonight - not showing any free data/minutes/anything.

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#2047028 1-Jul-2018 20:32

Still doesn't support cable connections. You'd think 6 years would have been long enough to integrate Telstra Clear

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#2047055 1-Jul-2018 21:29

nickb800: Still doesn't support cable connections. You'd think 6 years would have been long enough to integrate Telstra Clear

It's been 12 years since they purchased ihug and it's still a different billing system to mobile so don't get your hopes up.

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#2047057 1-Jul-2018 21:29

nickb800: Still doesn't support cable connections. You'd think 6 years would have been long enough to integrate Telstra Clear

Cable connections are coming off the old TCL billing platform

John

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#2047195 2-Jul-2018 08:40

Is there any way to get the old app back? If not then I will just use the web based portal which seems to work okay.

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#2047857 2-Jul-2018 20:30

Data usage wasn't showing this morning, but my plan rolled over today and now it's there.

Is this meant to happen? My usage just disappears in the last day or two of the month?

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