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DjShadow
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  #2209078 1-Apr-2019 20:19
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Does Vodafone not have a Call Back system? (Calls you back when you reach position 1 in the queue)




LFCNZ

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  #2209079 1-Apr-2019 20:29
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Linux: You may as well tell us what you are calling about?


Trying to get my VDSL connection installed, new house build, so copper needs to be run into house, supposedly tech assuming Chorus has tried to ring me on two separate install dates, but I have not received calls and they didn’t leave messages, guess if I had Sure Signal it might help, but need internet first lol

LFCNZ

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  #2209080 1-Apr-2019 20:29
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Does Vodafone not have a Call Back system? (Calls you back when you reach position 1 in the queue)


I wasn’t offered that option.




Linux
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  #2209094 1-Apr-2019 20:39
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DjShadow:

Does Vodafone not have a Call Back system? (Calls you back when you reach position 1 in the queue)



Not had that in a long time

DjShadow
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  #2209098 1-Apr-2019 20:46
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Linux:
DjShadow:

 

Does Vodafone not have a Call Back system? (Calls you back when you reach position 1 in the queue)

 



Not had that in a long time

 

If Vodafone are going to subject their customers to 2hr wait times it would be a no brainer to implement, thats a huge chunk of the day lost where that time could be spent on other things


LFCNZ

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  #2209101 1-Apr-2019 21:03
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Last person I talked to was most helpful, scheduled tech for 1pm tomorrow, now to see if they turn up :)

hio77
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  #2209111 1-Apr-2019 21:16
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Linux:
DjShadow:

 

Does Vodafone not have a Call Back system? (Calls you back when you reach position 1 in the queue)

 



Not had that in a long time

 

wasnt it just limited to vfnz calls?

 

 

 

last time i had to call them callback was offered..





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


LFCNZ

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  #2209112 1-Apr-2019 21:18
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Linux:
LFCNZ: I’m wondering if the tech did call me, if I didn’t get the call as at my house the Vodafone coverage is flakey as hell.

That’s why I started another thread asking about Sure Signal, poor really they expect you to pay for that when it’s there signal that is crap, not like I live in the wops.


Yes you should pay for the Sure Signal unit as coverage is best effort and many things can impact mobile coverage well out of any carriers control

 

 

 

Spark coverage here is fine though :)


hio77
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  #2209114 1-Apr-2019 21:19
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LFCNZ:

 

Linux:
LFCNZ: I’m wondering if the tech did call me, if I didn’t get the call as at my house the Vodafone coverage is flakey as hell.

That’s why I started another thread asking about Sure Signal, poor really they expect you to pay for that when it’s there signal that is crap, not like I live in the wops.


Yes you should pay for the Sure Signal unit as coverage is best effort and many things can impact mobile coverage well out of any carriers control

 

 

 

Spark coverage here is fine though :)

 

 

Seems like a easy choice for provider then...

 

 

 

get free data when your service isn't work, which being copper probably will happen and hey... it will actually be useable by the sounds of things ;)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


Linux
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  #2209118 1-Apr-2019 21:25
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LFCNZ:

Linux:
LFCNZ: I’m wondering if the tech did call me, if I didn’t get the call as at my house the Vodafone coverage is flakey as hell.

That’s why I started another thread asking about Sure Signal, poor really they expect you to pay for that when it’s there signal that is crap, not like I live in the wops.


Yes you should pay for the Sure Signal unit as coverage is best effort and many things can impact mobile coverage well out of any carriers control


 


Spark coverage here is fine though :)



So then change provider as @hio77 has pointed out!

Still no reason for a feee Sure Signal I know places Spark have low coverage and VodafoneNZ excellent coverage

My new place has low / poor VodafoneNZ coverage and fantastic Spark coverage as I can see the Spark cell out the lounge window

LFCNZ

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  #2209122 1-Apr-2019 21:42
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hio77:

 

LFCNZ:

 

Linux:
LFCNZ: I’m wondering if the tech did call me, if I didn’t get the call as at my house the Vodafone coverage is flakey as hell.

That’s why I started another thread asking about Sure Signal, poor really they expect you to pay for that when it’s there signal that is crap, not like I live in the wops.


Yes you should pay for the Sure Signal unit as coverage is best effort and many things can impact mobile coverage well out of any carriers control

 

 

 

Spark coverage here is fine though :)

 

 

Seems like a easy choice for provider then...

 

 

 

get free data when your service isn't work, which being copper probably will happen and hey... it will actually be useable by the sounds of things ;)

 

 

 

 

My phone is a work one and we use Vodafone, don't  want to pay for my mobile lol


LFCNZ

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  #2209125 1-Apr-2019 21:50
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Linux:
LFCNZ:

 

Linux:
LFCNZ: I’m wondering if the tech did call me, if I didn’t get the call as at my house the Vodafone coverage is flakey as hell.

That’s why I started another thread asking about Sure Signal, poor really they expect you to pay for that when it’s there signal that is crap, not like I live in the wops.


Yes you should pay for the Sure Signal unit as coverage is best effort and many things can impact mobile coverage well out of any carriers control

 

 

 

 

 

 

 

Spark coverage here is fine though :)

 



So then change provider as @hio77 has pointed out!

Still no reason for a feee Sure Signal I know places Spark have low coverage and VodafoneNZ excellent coverage

My new place has low / poor VodafoneNZ coverage and fantastic Spark coverage as I can see the Spark cell out the lounge window

 

 

 

Im actually in charge of our mobile phone account at work, we are with Vodafone(Digital Mobile) around 240 mobile phone accounts, I've found generally Vodafone are ok coverage wise in urban areas, but rural we have been changing users to Spark, as I get no end of complaints about the Vodafone coverage, most of our staff are quite mobile, not based in one location.

 

Just annoying having to use two different providers :)

 

 

 

 


Linux
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  #2209127 1-Apr-2019 21:59
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So then change all the mobiles to 1 provider

You just told us you are in charge of the mobiles

LFCNZ

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  #2209131 1-Apr-2019 22:06
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Yeah I am looking at that, locked into an agreement presently though.  Signed just before I started, so only moving those staff that have major issues, but as you stated above, Vodafone works well in some areas and not others and same with Spark.


LFCNZ

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  #2209137 1-Apr-2019 22:08
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2 Degrees is another option, but don't they piggy back on the Vodafone network?


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