Weird packet loss 23/01/20

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Weird packet loss 23/01/20

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yitz

2074 posts

Uber Geek

#2408218 28-Jan-2020 14:18

From the traceroute it looks like you're still on one of their old cable plans. Perhaps the packet loss is a ploy to get those still on the D3.0 cable network off and onto FibreX. 😉

sleemanj

1490 posts

Uber Geek

#2408220 28-Jan-2020 14:24

yitz:

From the traceroute it looks like you're still on one of their old cable plans. Perhaps the packet loss is a ploy to get those still on the D3.0 cable network off and onto FibreX. 😉

I am indeed on the old cable plan, my trusty Surfboard keeps chugging along. The thought has crossed my mind that this is quite possibly limited to some messed up routing for the old plans.

I don't really want to lose my static IP, and I don't really want to have to rejig my setup with losing bridge mode, and I don't really want to have to faff about arranging a time for a site visit from a tech to install new modem - if it comes to "upgrade or die" I would probably choose "use a new provider since it's going to be a hassle either way".

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

NickR1

91 posts

Master Geek

One NZ

#2408328 28-Jan-2020 17:44

sleemanj:

The thought has crossed my mind that this is quite possibly limited to some messed up routing for the old plans.

This issue is impacting all our fixed services.

I've been keeping an eye on your INC ticket. We do have progress but no ETR yet.

sleemanj

1490 posts

Uber Geek

#2408333 28-Jan-2020 17:48

NickR1:

I've been keeping an eye on your INC ticket. We do have progress but no ETR yet.

Thanks Nick, much appreciated, good to know :-)

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

NickR1

91 posts

Master Geek

One NZ

#2408345 28-Jan-2020 18:40

Coincidentally there are reports on the VF forums that the issue may be resolved regarding DNS issues to Wargaming/World of Tanks.

Do you mind running an MTR test?

sleemanj

1490 posts

Uber Geek

#2408351 28-Jan-2020 19:02

NickR1:

Coincidentally there are reports on the VF forums that the issue may be resolved regarding DNS issues to Wargaming/World of Tanks.

Do you mind running an MTR test?

$ mtr -rc90 --no-dns 72.34.38.3
Start: Tue Jan 28 18:56:27 2020
HOST: mortimer Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.10.1 0.0% 90 0.3 0.4 0.3 0.5 0.0
2.|-- 202.78.155.1 0.0% 90 11.3 16.0 9.3 48.7 7.3
3.|-- 203.98.50.2 0.0% 90 27.9 25.4 21.5 36.6 2.7
4.|-- 203.98.50.251 0.0% 90 25.9 25.3 21.1 42.1 3.4
5.|-- 203.109.130.41 0.0% 90 22.3 26.5 22.3 58.7 6.7
6.|-- 134.159.174.37 0.0% 90 57.5 39.0 24.0 100.6 9.0
7.|-- 202.84.223.42 97.8% 90 34.5 34.6 34.5 34.7 0.0
8.|-- ??? 100.0 90 0.0 0.0 0.0 0.0 0.0
9.|-- 202.84.138.217 98.9% 90 56.8 56.8 56.8 56.8 0.0
10.|-- 202.84.141.25 98.9% 90 180.8 180.8 180.8 180.8 0.0
11.|-- ??? 100.0 90 0.0 0.0 0.0 0.0 0.0
12.|-- ??? 100.0 90 0.0 0.0 0.0 0.0 0.0
13.|-- 63.243.205.13 98.9% 90 195.8 195.8 195.8 195.8 0.0
14.|-- 63.243.251.1 98.8% 86 194.0 194.0 194.0 194.0 0.0
15.|-- 66.110.59.8 98.7% 77 208.2 208.2 208.2 208.2 0.0
16.|-- ??? 100.0 28 0.0 0.0 0.0 0.0 0.0
17.|-- 67.222.102.106 96.4% 28 209.2 209.2 209.2 209.2 0.0
18.|-- ??? 100.0 18 0.0 0.0 0.0 0.0 0.0
19.|-- 72.34.38.3 93.8% 16 195.7 195.7 195.7 195.7 0.0

However other sites (eg php.net, hackaday.com) are improved again currently, but it has been like this for a few days, the sites which are affected "move around" it seems, in the morning some site is affected and another not, in the afternoon it might swap :-)

Last night everything seemed good for a while.

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

NickR1

91 posts

Master Geek

One NZ

#2408354 28-Jan-2020 19:17

Thank you.

This just confirms my doubt that this problem is independent of the Wargaming problem reported on our forums. I'll update your INC ticket so that our team doesn't auto-close it thinking they're linked.

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sleemanj

1490 posts

Uber Geek

#2409810 29-Jan-2020 18:34

FWIW, I see today in the wargamer's thread at community...

https://community.vodafone.co.nz/t5/Broadband-services/Wargaming-sites-unavailable-DNS-error/m-p/228778/highlight/true#M25077

"We have learnt that a Global upstream provider has a problem on a core router which was affecting traffic on the return path. As a result VFNZ has shut down a bgp peering link forcing traffic to take another route"

This has fixed the problem for all the sites I noted it on and seems to be stable.

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

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