Unreliable internet in Hunua (rural Auckland)

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › Unreliable internet in Hunua (rural Auckland)

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blackjack17

1705 posts

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#2818191 24-Nov-2021 08:17

nztim: Is a master filter installed ? Did Michael or Fraser get back to you?

Yes Michael did get back to me but the 24 hour line test didn't show anything and they closed the ticket and put it down to an internal wiring issue.

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nztim

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#2818192 24-Nov-2021 08:27

blackjack17:

nztim: Is a master filter installed ? Did Michael or Fraser get back to you?

Yes Michael did get back to me but the 24 hour line test didn't show anything and they closed the ticket and put it down to an internal wiring issue.

So get someone who knows what they are doing to install a Master filter and a dedicated DSL Jack, last one I did I had to replace the internal cable as well with Cat6 because rats had started chewing through it.

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

quickymart

13932 posts

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#2818201 24-Nov-2021 08:45

Those line stats should be quite good for VDSL. Definitely could be a candidate to get a master splitter installed and that would sort out the internal wiring.

blackjack17

1705 posts

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#2818208 24-Nov-2021 08:55

Does anyone have any recommendations for someone that works in the area?

Is it something that you would get an electrician in for?

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quickymart

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#2818348 24-Nov-2021 11:19

@coffeebaron or if he's unavailable, an electrician may be able to help.

coffeebaron

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#2818452 24-Nov-2021 12:58

I'll be in Auckland next week, so definitely if no master filter installed, then this would be next step. Will PM you later.

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
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blackjack17

1705 posts

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#2818458 24-Nov-2021 13:20

coffeebaron: I'll be in Auckland next week, so definitely if no master filter installed, then this would be next step. Will PM you later.

Thank you

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coffeebaron

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#2823968 3-Dec-2021 20:05

Master filter, new cable run and new jack point installed yesterday. So far all good. Even helped get one of Vodafone mobiles onto Wi-Fi calling.

Rural IT and Broadband support.

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

nztim

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#2823970 3-Dec-2021 20:07

coffeebaron: Master filter, new cable run and new jack point installed yesterday. So far all good. Even helped get one of Vodafone mobiles onto Wi-Fi calling.

Nice one @coffeebaron do you have before/after stats? I guess you will need DLM to settle down before you know if its really helped

@blackjack17 will be happy

@MichaelC you should put people onto Fraser when people have problems with xDSL

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

blackjack17

1705 posts

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#2823971 3-Dec-2021 20:08

coffeebaron: Master filter, new cable run and new jack point installed yesterday. So far all good. Even helped get one of Vodafone mobiles onto Wi-Fi calling.

Thank you. She was very appreciative of the work you did.

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