[TelstraClear] Dear Telstraclear: An idea

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Dear Telstraclear: An idea

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7 posts

Wannabe Geek

#192940 30-Jan-2009 15:25

Also,

Why can't cable customers buy cheaper data top-ups like those available to PDQ customers? On the inhome $79.95 plan, extra data is charged at 2.95/gb only. The only other option is to upgrade $30 to the next plan. I guess for PDQ to be advertised as "affordable and simple", they have to make cable expensive and restrictive. Rolling over unused data would help though.

Ragnor

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#192961 30-Jan-2009 17:05

Here's the problem..

I challenge you to name another ISP that has the same quality of service as Telstra, eg: I can download at my max sync speed during peak time AND which is cheaper or the same price AND has more flexible data blocks/banking..

Xnet, Orcon, Vodafone, Slingshot fail on peak time performance
Telecom, Maxnet, Inspire, Actrix fail on flexible data blocks/banking
Snap fail on having a point of prescene in Auckland, I don't want my traffic travelling from Auckland to CHCH before getting to my ISP.

olof

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Master Geek

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One NZ

#195191 10-Feb-2009 21:01

Screeb: I propose an idea that will make your customers happy, and won't hurt the wallet: Roll over data caps. That is, each month, any data left on the user's account will be transferred to the next month, and so forth. This should accumulate indefinately. So for instance, if someone is on a 40GB cap plan, and there is 1GB left at the end of the billing cycle, then the next month, the user has 41GB available. If they then only use 39GB again, the next month they will have 42GB available, etc, etc. Note that this doesn't just apply to purchased data packs (like some other ISPs have).

<snip>

Comments?

Screeb: I am not in products or marketing, so I cannot comment

. However, I have forwarded the idea to our internet product manager. Thanks for the feedback. --Olof

Olof Olsson - my views are my own.

DjShadow

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#195198 10-Feb-2009 21:16

Can I suggest for marketing also, a version of Big Back Yard that covers all of NZ?

Screeb

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Ultimate Geek

#195209 10-Feb-2009 21:49

olof:
Screeb: I am not in products or marketing, so I cannot comment . However, I have forwarded the idea to our internet product manager. Thanks for the feedback. --Olof

Thanks Olof!

blakamin

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#197242 22-Feb-2009 11:40

I challenge you to name another ISP that has the same quality of service as Telstra, eg: I can download at my max sync speed during peak time AND which is cheaper or the same price

You're kidding aren't you?
I haven't had my max speed for months and no amount of complaints have changed that fact. (10mbit)

Nety

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#197249 22-Feb-2009 12:13

hmm that is not good. I think a survey would find that the vast majority do get full speed download/upload on Telstra.

Mybe you just need to move to fix the problem

Seriously though what speeds do you get?

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blakamin

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#197251 22-Feb-2009 12:24

About a 5mbit connection speed. I'm used to it now...
Just wishing I hadn't signed up for TCL mobile so I could go elsewhere.

djpaubes

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Ultimate Geek

#197299 22-Feb-2009 15:49

No way would I go back to telecom.. I prefer decent speeds. With TCL cable I 99% of the time get max up and down speeds.

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Ragnor

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#197341 22-Feb-2009 19:33

blakamin: I challenge you to name another ISP that has the same quality of service as Telstra, eg: I can download at my max sync speed during peak time AND which is cheaper or the same price

You're kidding aren't you?
I haven't had my max speed for months and no amount of complaints have changed that fact. (10mbit)

I notice you didn't name another better ISP.. who would you change to?

dawnraid

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Master Geek
Inactive user

#197363 22-Feb-2009 21:47

richgamer:
i agree with this idea. i wish telecom xtra would do roll over data caps. i think slingshot does roll over data caps don't they?

Muwhahaha Xtra GO Large is mint, my speeds keep improving (highest dl speed was 1400 kbps) upload is kind of average (30kbps on torrents max but who cares about other people), and adsl 2+ all for $50 per month, with constant calls from xtra asking us if we want to switch over to newer and "better" plans. I average around 200 - 300gb per month (dont care about s92 tunneling ftw)
/brag over.
THis would seem like a very good idea because I mean after all you have paid to use that data havent you?

Screeb

698 posts

Ultimate Geek

#197397 23-Feb-2009 03:07

Ragnor: Here's the problem..

I challenge you to name another ISP that has the same quality of service as Telstra, eg: I can download at my max sync speed during peak time AND which is cheaper or the same price AND has more flexible data blocks/banking..

Xnet, Orcon, Vodafone, Slingshot fail on peak time performance
Telecom, Maxnet, Inspire, Actrix fail on flexible data blocks/banking
Snap fail on having a point of prescene in Auckland, I don't want my traffic travelling from Auckland to CHCH before getting to my ISP.

"Telecom, Maxnet, Inspire, Actrix fail on flexible data blocks/banking"

Uh, and so do TelstraClear, which is the exact reason I made this thread.

Somehow, Telecom Broadband is better than TelstraClear cable at the moment. Cable has some advantages over Telecom ASDL, yes, but Telecom's benefits outweigh cable's (Telecom > cable in speed, latency and price, with an equal cap).

lchiu7

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#197540 23-Feb-2009 19:34

dawnraid... I average around 200 - 300gb per month (dont care about s92 tunneling ftw)

...

I doubt if any TCL user can afford to download that much a month

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

Ragnor

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#197624 24-Feb-2009 01:16

Screeb:

Somehow, Telecom Broadband is better than TelstraClear cable at the moment. Cable has some advantages over Telecom ASDL, yes, but Telecom's benefits outweigh cable's (Telecom > cable in speed, latency and price, with an equal cap).

I agree Telecom has certainly improved it's reputation since Paul Reynolds took over as CEO and Telstra cable prices are out of whack now since Telecom dropped it's prices late last year but I was comparing Telstra PDQ ADSL. I also still have concerns about Telecom's international latency and reliability for gaming.

I don't know about you guys but our usage varies a lot from month to month, anywhere from 18GB to 39GB currently. The Telstra PDQ data blocks aren't anywhere near as flexible as Slingshots or Xnet's options. Everytime I consider changing to Slingshot, Xnet or Orcon a quick review of recent posts on Geekzone or Gameplanet reminds me it would be horrible for international latency and gaming.

So for varying usage I think Telstra PDQ is more flexible than Telecom's plans. However, I do find it annoying that about 5 days before the end of my billing month I need to check make sure I'm going to stay under the next data block. Lets hope the consider data banking.

Screeb

698 posts

Ultimate Geek

#197630 24-Feb-2009 02:45

Ragnor:

I don't know about you guys but our usage varies a lot from month to month, anywhere from 18GB to 39GB currently.

Ours would, if the idea I proposed was implemented.

The Telstra PDQ data blocks aren't anywhere near as flexible as Slingshots or Xnet's options. Everytime I consider changing to Slingshot, Xnet or Orcon a quick review of recent posts on Geekzone or Gameplanet reminds me it would be horrible for international latency and gaming.

So for varying usage I think Telstra PDQ is more flexible than Telecom's plans. However, I do find it annoying that about 5 days before the end of my billing month I need to check make sure I'm going to stay under the next data block. Lets hope the consider data banking.

Well I've never used PDQ, but I have heard it's pretty good. I'm not sure what you're trying to say, really. It's all about trade off. You seem to find PDQ the best ADSL available, but not everyone uses the internet in the same way. Indeed, PDQ isn't the most popular.

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