Old Vodafone number recovery

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Linux

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#3186627 26-Jan-2024 08:10

Sealc: I have went to the store and they said it cant be done and i will have to choose a new number and sign for on account. Thanks for the help guys 😀

@Sealc Of course it can be done! You were mislead by store staff I looked after the IT systems that managed all this for 10+ years

I bet the number is not in the correct state in the db and it is a 2 second fix @MaxineN Can you look into this please and check the state of the MSISDN

Sealc

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#3186631 26-Jan-2024 08:29

Thanks Linux. If u could help would be great. They are not very helpful maybe is complicated to them and easier for them to sign up with a new number to save the hassle.

MaxineN

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#3186644 26-Jan-2024 09:07

Linux:

Sealc: I have went to the store and they said it cant be done and i will have to choose a new number and sign for on account. Thanks for the help guys 😀

@Sealc Of course it can be done! You were mislead by store staff I looked after the IT systems that managed all this for 10+ years

I bet the number is not in the correct state in the db and it is a 2 second fix @MaxineN Can you look into this please and check the state of the MSISDN

Can I have please:

Full name:

The number we're trying to get

The number we can call you on

And which store you tried.

Send it to maxine.nesbitt@one.nz

Kind regards

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Sealc

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#3186646 26-Jan-2024 09:15

Ok i will thanks

Jaxson

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#3186786 26-Jan-2024 13:26

This post is giving my ptsd when my old number (that I was not using much and just kept as prepay) expired when I was overseas.
Rather frantic push to obtain it again but lost all the credit I'd had on it having paid the $20 each year to retain it for quite some time.

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