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KiwiSurfer
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  #3323543 23-Dec-2024 11:30
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Shindig:

 

Kogan support have come back and said the port can't be done.

 

They have refunded me the cost of the Kogan vouchers.

 

Nightmare!

 

 

That is disappointing but not surprising. Many of the RSPs seem not to care about maintaining their porting infrastructure, and TCF doesn't seem to bother with checking their members are following the rules.




Shindig

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  #3323545 23-Dec-2024 11:32
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Yes, so without any governance the whole system is fragmented and difficult to navigate. 

 

 

 

Thank you for being on this journey with me @KiwiSurfer





The little things make the biggest difference.


Shindig

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  #3325714 29-Dec-2024 07:24
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Still fighting a refund with Kogan.

 

The people I chat to all say it's processing, or go through the same questions repeatedly. 

 

Stating that Devoli isn't associated with Kogan. 

 

All pretty rubbish and one for Kogan and TDR complaints.

 

 





The little things make the biggest difference.




quickymart
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  #3325719 29-Dec-2024 07:42
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Shindig:

 

The people I chat to all say it's processing, or go through the same questions repeatedly. 

 

 

I wonder if they're using a chatbot, or is it a genuine person you're talking to?


Shindig

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  #3326434 31-Dec-2024 09:19
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The saga continues...

 

FF terminated two of the three phone numbers now. 

 

Awaiting them to reactivate. 

 

The 4 Kogan plans I have are now inactive and portal shows no services. I await the refund popping up in my CC statement. 

 

 





The little things make the biggest difference.


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